Department Coordinator

2 months ago

Woking, Surrey, United Kingdom Squire's Garden Centres Full time
About the Role

We are seeking a highly organized and detail-oriented Department Coordinator to join our Garden Furniture team at Squire's Garden Centres. As a key member of our team, you will provide essential support to the Garden Centre Manager and contribute to the success of our department.

Key Responsibilities
  • Stock Management: Maintain accurate stock levels, including ordering and stock clearance, to ensure optimal inventory levels.
  • Team Collaboration: Work closely with the Garden Centre Manager and product managers to achieve departmental goals.
  • Leadership: Take responsibility for the department in the absence of the manager, making key decisions to ensure smooth operations.
  • Purchasing: Make informed purchasing decisions within the company product range, adhering to company guidelines.
  • Product Feedback: Provide valuable feedback on current and new products to optimize range and stock availability.
  • Customer Service: Foster excellent customer relationships, generating sales opportunities through interaction and ensuring high standards of appearance.
  • Task Allocation: Organize and allocate tasks to team members, prioritizing customer service needs.
  • Query Resolution: Handle customer queries and complaints with courtesy, escalating issues to the Manager and Product Manager as necessary.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with team members, customers, and management.
  • Organizational Skills: Strong organizational skills, with attention to detail and ability to prioritize tasks.
  • Problem-Solving Skills: Ability to think critically and make informed decisions in a fast-paced environment.
  • Teamwork: Willingness to work collaboratively as part of a close-knit team.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Employee Discounts: Discounts on restaurant and garden centre purchases.
  • Holiday Entitlement: Generous holiday entitlement, increasing with service.
  • Bonus Scheme: A non-contractual bonus based on company profit.
  • Pension Scheme: A Defined Contribution Pension Plan.
  • Attendance Bonus: A bonus for 100% attendance after one year of service.
  • M.A.D Scheme: A reward scheme for outstanding customer service and business growth.
  • Learning and Development: Opportunities for skills development and career growth.
  • Employee Assistance Programme: Access to a range of wellbeing resources after two years of service.

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