Department Coordinator

3 weeks ago

Woking, Surrey, United Kingdom Squire's Garden Centres Full time
Job Title: Department Coordinator

We are seeking a highly organized and detail-oriented Department Coordinator to join our team at Squire's Garden Centres. As a key member of our Garden Furniture Department, you will provide essential support to our management team and contribute to the success of our business.

Key Responsibilities:
  • Manage stock levels, including accurate ordering and clearance, to ensure optimal inventory levels.
  • Collaborate closely with the Garden Centre Manager to achieve departmental goals and objectives.
  • Take charge of the department in the absence of the manager, ensuring seamless operations and customer satisfaction.
  • Purchase products within the company's product range, adhering to company guidelines.
  • Provide feedback on current and new products to optimize range and stock availability.
  • Maintain close liaison with the Product Manager to ensure the best possible range and stock availability.
  • Utilize initiative to increase sales in the department, identifying opportunities to enhance customer experience.
  • Generate sales opportunities through interaction with customers, providing exceptional customer service.
  • Monitor and maintain high standards of appearance, ensuring a welcoming environment for customers.
  • Organize and allocate tasks to team members, prioritizing customer service needs.
  • Handle customer queries and complaints with courtesy, escalating issues to the Manager and Product Manager as necessary.
Requirements:
  • We are looking for individuals who are passionate about delivering exceptional customer service and contributing to a positive team environment.
  • Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a variety of shifts, including weekends and holidays, as required.
Benefits:
  • Competitive salary and benefits package, including employee discounts and holiday entitlement.
  • Opportunities for career development and professional growth within the company.
  • A supportive and inclusive work environment, with a focus on employee well-being.
  • Access to exclusive employee benefits, including cycle-to-work scheme and employee assistance programme.

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