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Department Coordinator

2 months ago

Woking, Surrey, United Kingdom Squires Garden Centres Full time
Job Title: Department Coordinator

We are seeking a highly organized and detail-oriented Department Coordinator to join our team at Squires Garden Centres. As a key member of our Garden Furniture Department, you will provide management support to ensure the smooth operation of the department.

Key Responsibilities:
  • Maintain accurate stock levels, including ordering and stock clearance as needed.
  • Collaborate with line management and product managers to achieve department goals.
  • Take responsibility for the department in the absence of the manager.
  • Purchase products within the company range, adhering to company guidelines.
  • Provide feedback on current and new products to optimize range and stock availability.
  • Work closely with the Product Manager to ensure optimal range and stock availability.
  • Use initiative to increase sales in the department.
  • Generate sales opportunities through customer interaction.
  • Monitor and maintain department appearance standards.
  • Organize and allocate tasks to meet customer service needs.
  • Handle customer queries and complaints with courtesy, referring to the Manager and Product Manager as needed.
What We Offer:
  • Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
  • Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
  • Bonus: A non-contractual bonus at Christmas, based on company profit.
  • Pension: A Defined Contribution Pension Plan for new employees.
  • Attendance: One extra day holiday (pro-rata) after one year's service with 100% attendance.
  • M.A.D Scheme: A reward scheme for outstanding customer service.
  • Learning & Development: Opportunities to enhance skills and confidence.
  • Birthday: Leave work early on your birthday after 6 months service, or receive a £25 Squires gift voucher after 2 years service.
  • Cycle2work scheme: Savings on new cycling equipment after 1 year's service.
  • Child's first day at school: Come in late and go home early on your child's first day of school after 1 year's service.
  • RHS Membership or a Tree/Shrub: Choose one tree or shrub to plant each year or £50 towards RHS annual membership after 1 year's service.
  • Employee Assistance Programme (EAP): Access to wellbeing resources after 2 years service.
  • Retirement: Reduced contracted hours but same pay for final 3 months after 15 years service.
  • Free Parking: Available to all employees in designated parking areas.