Prisoner Custody Officer

1 week ago

Guildford, Surrey, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and dedicated Custody Officer to join our team at Guildford Crown Court. As a key member of our Prisoner Escort and Custody Services, you will play a vital role in ensuring the safe and secure transportation of detainees.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their physical and mental wellbeing.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, adhering to dietary requirements and cultural sensitivities.
  • Complete paperwork and data entry for the day, maintaining accurate records and adhering to company policies.
What We Offer

As a Custody Officer with Serco, you will benefit from:

  • A competitive salary and benefits package, including pension and life insurance.
  • Opportunities for career development and training, enabling you to grow and progress within the company.
  • A supportive team environment, promoting diversity and inclusion.
  • Access to a range of discounts and exclusive deals, enhancing your work-life balance.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license.
  • Reasonable fitness levels, enabling you to perform the physical demands of the job.
  • Excellent written and verbal communication skills, facilitating effective management and control of situations.
Our Assessment Process

We use a comprehensive assessment process to ensure the best candidates are selected for this role. This includes:

  • An online assessment, sent via email upon application.
  • A briefing call to assess eligibility.
  • A competency-based virtual interview.
  • A short role-play and written exercise.
Additional Information

All roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

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