Prisoner Custody Officer

2 months ago

Guildford, Surrey, United Kingdom Serco Full time

About the Role:

As a Prisoner Custody Officer at Serco, you will play a vital role in providing safe and secure escorting and custody services to detainees. Your primary responsibility will be to ensure the physical and mental well-being of those in your care, while also maintaining a high level of professionalism and integrity.

Key Responsibilities:

  • Accompany defendants in court rooms and cells, ensuring their safety and security at all times.
  • Search property or people as required, using your skills and expertise to manage and control all situations.
  • Ensure food and drink are available to detainees, and complete paperwork and data entry for the day.
  • Work as part of a team to provide a supportive and inclusive environment for detainees, focusing on their rehabilitation and reintegration into society.

Requirements:

  • A current valid driver's license is essential for this role.
  • Reasonable fitness levels are required, as you will be working in a fast-paced and dynamic environment.
  • Excellent written and verbal communication skills are necessary, as you will be working with a diverse range of individuals and stakeholders.

What We Offer:

  • A competitive salary and benefits package, including a pension scheme and life insurance.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.
  • A supportive and inclusive work environment, where you will be valued and respected as an individual.

Our Assessment Process:

Our recruitment process is designed to assess your skills, experience, and fit for the role. This will include an online assessment, a briefing call, a competency-based virtual interview, and a short role-play and written exercise.

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