Retail Assistant Manager
3 weeks ago
As part of our ongoing expansion, we are seeking a passionate Retail Assistant Manager to support our dynamic store team.
Our assistant managers collaborate with the store manager, team members, and the broader organization to realize our vision of:
Authentic, uplifting food, expertly crafted
beverages – proudly served, delivering joy at scale.
This is achieved through teamwork to fulfill our mission:
- Excellence is always delivered.
- To curate premium products and inviting
spaces, ensuring customers return. - To consistently be supportive to colleagues and
customers alike.
We strive to accomplish this by embodying our company values, which include:
- Be consistently excellent - Our ethos is rooted in authenticity, so being 'excellent' is our standard. We must deliver on this promise to be trusted by our customers and our team.
- Take pride in serving - We are proud of what we offer and work as a cohesive team that takes pride in our service.
- Be a positive influence in someone's day - A friendly smile, remembering a customer's preference, or going the extra mile to make each visitor feel appreciated. It's the small gestures that count, and they can significantly brighten someone's day.
Our Assistant Store Managers play a crucial role in supporting our Store Managers, driving the success of our locations and the SOHO brand. Our management team consistently exceeds expectations in customer service and brings enthusiasm to every task, fueled by a genuine passion for our delightful offerings.
Our Core Beliefs:
It is essential to respect and align with the values of the company you choose to join. At SOHO, we believe in:
- BEING GOOD and DOING GOOD.
- Promoting a healthy work/life balance through flexible shift patterns.
- Engaging with our local community.
- Being a fair employer – no zero-hour contracts for permanent staff.
- Actively hiring young individuals entering the workforce – offering adult wages with guaranteed hours.
- Celebrating family – an annual free event day.
- Embracing diversity – we are proud to be an inclusive employer.
What We Expect from You:
- A passion for people, quality food, and a love for exceptional beverages.
- A strong sense of teamwork – achieving success together and supporting one another.
- High standards in all tasks, with meticulous attention to detail.
- Vibrant energy and enthusiasm.
- Strong leadership skills – able to comprehend set targets and guide your team to achieve them.
Benefits of the Role:
- Flexible shift patterns to promote a healthy work/life balance.
- Discounted food and beverages while on duty.
- 40% employee discount.
- Additional holidays based on length of service.
- Apprenticeship opportunities from Level 2 to 4.
- Your Big Event – an extra day off each year.
If you possess management experience or have significant supervisory experience and are looking for your next advancement, we would be eager to hear from you.
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