Retail Assistant Manager
3 weeks ago
As we continue to expand, we are seeking a passionate Retail Assistant Manager to support our dynamic store team.
Our assistant managers collaborate with the store manager, team members, and the broader organization to realize our vision of:
Providing wholesome, delightful food, expertly crafted coffee, and beverages – proudly served, delivering joy at scale.
This is achieved through teamwork to fulfill our mission:
- Quality is always prioritized.
- To curate exceptional products and inviting atmospheres, ensuring repeat visits.
- To consistently support colleagues and customers alike.
We strive to accomplish this by embodying our company values, which include:
- Maintain consistent quality - Our ethos revolves around authenticity; thus, being 'good' is our standard, and we aim to deliver on that promise to our customers and team.
- Take pride in serving - We are proud of what we offer and work as a cohesive team dedicated to exceptional service.
- Be a source of positivity - A friendly smile, recalling an order, or going the extra mile to make each customer feel appreciated. It's the small gestures that can brighten someone's day.
Our Retail Assistant Managers play a crucial role in supporting our Store Managers, driving the success of our locations and the SOHO brand. Our management team consistently exceeds expectations in customer service and brings enthusiasm to every task, fueled by a genuine passion for our delicious offerings and premium coffee.
Our Core Beliefs:
It is essential to respect and align with the values of the company you choose to join. At SOHO, we believe in:
- Being good and doing good.
- Ensuring our team enjoys a healthy work/life balance through flexible shift patterns.
- Engaging with our local community.
- Being a fair employer – offering permanent contracts without zero-hour agreements.
- Positively impacting young individuals entering the workforce – providing adult wages with guaranteed hours.
- Celebrating family – hosting an annual large event.
- Embracing diversity – we take pride in being an inclusive employer.
What We Seek from You:
- A passion for people, quality food, and an appreciation for excellent coffee.
- A strong sense of teamwork – achieving success collectively and supporting one another.
- High standards in all tasks, with meticulous attention to detail.
- Vibrant energy and enthusiasm.
- Leadership skills – capable of understanding set targets and guiding your team to achieve them.
Benefits of the Role:
- Flexible shift patterns to promote a healthy work/life balance.
- Discounted food and beverages during shifts.
- 40% employee discount.
- Additional holidays based on length of service.
- Apprenticeship opportunities at Levels 2-4.
- Your Big Event – an extra day off each year.
If you possess management experience or extensive supervisory skills and are looking for your next advancement, we would be eager to connect with you.
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