Retail Assistant Manager
3 weeks ago
As we continue to expand, we are seeking a passionate Retail Assistant Manager to support our exceptional store team.
Our assistant managers collaborate with the store manager, team members, and the broader organization to realize our vision of:
High-quality, delightful food, expertly crafted coffee, and beverages – proudly served, delivering joy at scale.
This is achieved through teamwork to fulfill our mission:
- Excellence is always provided.
- To curate top-notch products and inviting environments, ensuring customers return.
- To consistently be supportive of colleagues and customers.
We strive to accomplish this by embodying our company values, which include:
- Consistently delivering quality - Our ethos revolves around authenticity; being 'good' is our standard, and we aim to uphold that, ensuring we can be relied upon to meet our brand promise.
- Taking pride in our service - We are proud of what we offer and work as a team that values serving others.
- Being a positive influence in someone's day - A friendly smile, remembering a customer's preferences, or going the extra mile to make each individual feel appreciated. It's the small gestures that count, and even the tiniest act can brighten someone's day.
Our Retail Assistant Managers play a crucial role in supporting our Store Managers, driving the success of our locations and the SOHO brand. Our management team consistently exceeds expectations in customer service and brings enthusiasm to everything they do, fueled by a genuine passion for our delicious offerings and premium coffee.
Our Core Beliefs:
It is essential to respect and believe in the organization you choose to join. At SOHO, we are committed to:
- Being ethical and doing good.
- Ensuring our team enjoys a healthy work/life balance through flexible scheduling.
- Engaging with our local community.
- Being a fair employer – we do not offer zero-hour contracts for permanent staff.
- Positively impacting young individuals entering the workforce – providing a living wage with guaranteed hours.
- Celebrating family – offering a complimentary major event day each year.
- Embracing diversity – we take pride in being an inclusive employer.
What We Expect from You:
- A passion for people, quality food, and an appreciation for exceptional coffee.
- A strong team-oriented mindset – achieving success collectively and supporting one another.
- High standards in all tasks, with meticulous attention to detail.
- Vibrant energy and enthusiasm.
- Effective leadership – capable of understanding set targets and guiding your team to achieve them.
Benefits of the Position:
- Flexible scheduling to promote a healthy work/life balance.
- Discounted meals and beverages while on duty.
- 40% employee discount.
- Additional vacation days based on tenure.
- Apprenticeship opportunities at Levels 2-4.
- Your special event extra day off each year.
If you possess management experience or have significant supervisory skills and are looking for your next advancement, we would be eager to connect with you.
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