Administrative Team Coordinator
3 weeks ago
Position Overview
We are pleased to announce an opportunity for a dedicated Team Administrator to become a vital member of our supportive Administrative Team.
The successful candidate will collaborate with clinical personnel who provide care for individuals facing significant mental health challenges and learning disabilities. This role is crucial in ensuring that our service delivery is both effective and comprehensive.
As a primary liaison for service users, general practitioners, and other healthcare professionals, exceptional customer service skills are essential. While prior experience within the NHS is beneficial, we also encourage applications from skilled administrators or secretaries who have a background in supporting multiple teams.
We seek a collaborative individual with outstanding communication abilities and a commitment to upholding our Trust Values in every aspect of their work.
If you possess a proactive mindset and enjoy fostering positive working relationships, we invite you to consider this role.
Proficiency in Microsoft Office applications is a requirement for this position.
Key Responsibilities
About You
The ideal candidate will deliver high-level confidential administrative support to Community Mental Health and Learning Disability Teams, consistently maintaining our Trust Values. You will be part of a team that provides an efficient administrative service to assist clinical staff in meeting operational demands. We are looking for enthusiastic and diligent team players with excellent organizational skills, capable of producing quality documentation, collaborating with colleagues to manage daily workloads, and prioritizing tasks effectively.
Experience in minute-taking is advantageous.
Previous NHS experience is preferred.
If you have a proactive attitude and enjoy building strong working relationships, we welcome your interest.
Community Mental Health Teams:
Our service offers Mental Health and Learning Disability care for adult patients/service users.Additional Information
We employ over 5000 staff across multiple locations, delivering a wide array of services. Our organizational culture promotes inclusivity and diversity, fostering a sense of belonging and trust.
The annual NHS Staff Survey allows our team members to share their experiences working with us. Recent feedback indicates that our colleagues feel they are making a positive impact on patients/service users, would recommend our organization as a workplace, prioritize patient care, and would be comfortable with the standard of care provided to friends or family.
Our results position us as a leading Community, Mental Health, and Learning Disabilities NHS Employer of Choice, and we are committed to continuous improvement in making our organization a great place to work.
Qualifications and Experience
Essential Qualifications
GCSE level grade C or equivalent NVQ Level 2 in administration or equivalent experience Word Processing/Typing RSA or equivalent experienceDesirable Qualifications
NVQ Level 3 in administration or equivalentEssential Experience
Proven experience in unsupervised administrative roles within a busy office setting Familiarity with software packages such as Microsoft Office Word, Excel, PowerPoint, and Outlook Experience with customer/patient information systems Minute-taking experience Ability to maintain a comprehensive and organized computerized filing systemDesirable Experience
Diary management Previous experience in Mental Health settings Previous experience within the NHSPersonal Attributes
Essential Attributes
Effective communication skills in both verbal and written forms Ability to work independently and collaboratively within a team Strong organizational and time-management skills Capacity to handle confidential information with integrity-
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