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Team Support Administrator
2 months ago
Position Overview
An excellent opportunity has emerged for an Administrative Team Coordinator to become a vital member of our supportive Admin Team.
The successful candidate will collaborate with clinical personnel dedicated to assisting individuals with severe mental health challenges and learning disabilities.
As a primary contact for service users, general practitioners, and other healthcare professionals, demonstrating outstanding customer service skills is crucial for this role. Previous experience within the NHS is advantageous, along with the ability to work independently. However, we encourage applications from skilled administrators or secretaries who have supported multiple teams.
We seek a cooperative individual with exceptional communication and customer service abilities, committed to upholding Trust Values in all aspects of their responsibilities.
If you possess a proactive mindset and enjoy fostering positive working relationships, we welcome your application.
The candidate must have a proficient working knowledge of all Microsoft Office applications.
Main Responsibilities
About You
The ideal candidate will deliver high-level confidential administrative support to Community Mental Health and Learning Disability Teams, ensuring adherence to Trust Values throughout their work. They will work collaboratively to provide an efficient administrative service that assists clinical staff in meeting operational requirements. We are looking for enthusiastic, diligent team players with excellent organizational skills who can maintain quality in document production, collaborate effectively with colleagues to manage daily workloads, and prioritize tasks to meet deadlines.
Experience in minute-taking is a plus.
Previous NHS experience is also beneficial.
If you have a proactive attitude and enjoy building positive working relationships, we encourage your application.
Community Mental Health Teams:
The service delivers Mental Health and Learning Disability care for adult patients/service users.About Us
Our organization employs over 5000 staff across more than 50 locations, offering a wide range of services. We are committed to fostering an organizational culture that is inclusive, celebrates diversity, and promotes a sense of belonging and trust.
The annual NHS Staff Survey allows our employees to share their experiences working within the Trust. Recent results indicate that colleagues feel they are making a positive impact on patients/service users and would recommend our organization as a great place to work.
Our commitment to making our organization a great place to work continues to drive our efforts forward.
Qualifications and Experience
Essential:
GCSE level grade C education or equivalent NVQ Level 2 in administration or equivalent experience Word Processing/Typing RSA or equivalent experienceDesirable:
NVQ 3 in administration or equivalentExperience
Essential:
Proven experience in unsupervised administrative roles within a busy office environment Experience with software packages such as Microsoft Office Word, Excel, PowerPoint, Outlook Experience using customer/patient information systems Minute-taking experience Experience in maintaining a comprehensive and organized computerized filing systemDesirable:
Diary Management Prior experience in Mental Health settings Prior experience within the NHSPersonal Attributes
Essential:
Ability to communicate effectively in both verbal and written forms Ability to work autonomously and collaboratively within a team Strong organizational and time-management skills Ability to maintain confidentiality and integrity in all tasks