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Team Operations Administrator
2 months ago
Position Overview
We are pleased to announce an opportunity for an Administrative Team Coordinator to become a vital member of our supportive Administration Team.
In this role, you will collaborate with clinical personnel dedicated to assisting individuals facing significant mental health challenges and learning disabilities.
As a primary liaison for service users, general practitioners, and other healthcare professionals, exceptional customer service skills are paramount. While prior experience within the NHS is beneficial, we encourage applications from seasoned administrators or secretaries who have effectively supported multiple teams.
We seek a collaborative individual with outstanding communication abilities and a commitment to upholding our Trust Values in every aspect of their responsibilities.
If you possess a proactive mindset and thrive on fostering positive working relationships, we invite you to consider this opportunity.
The successful candidate should demonstrate proficiency in all Microsoft Office applications.
Key Responsibilities
About You
The ideal candidate will deliver high-level confidential administrative support to Community Mental Health and Learning Disability Teams, ensuring adherence to Trust Values in all tasks. You will work collaboratively to provide a comprehensive administrative service that meets operational requirements, assisting clinical staff in their duties. We are looking for enthusiastic, diligent team players with excellent organizational skills who can maintain quality in document production, work cooperatively with colleagues to manage daily workloads, and prioritize tasks effectively.
Experience in minute-taking is advantageous.
Previous NHS experience is preferred.
If you have a proactive attitude and enjoy cultivating strong working relationships, we welcome your interest.
Community Mental Health Teams:
The service offers Mental Health and Learning Disability care for adult patients/service users.About Us
Our organization employs over 5000 staff across multiple locations, delivering a wide array of services. We are committed to fostering an inclusive and diverse organizational culture that promotes a sense of belonging and trust.
Our annual NHS Staff Survey allows our employees to share their experiences working with us. Recent results indicate that:
Employees feel they are positively impacting patients/service users; They would recommend our organization as a workplace; They agree that patient care is our top priority; They would be comfortable with the standard of care provided to friends or family.Our results rank us among the top NHS employers in the region, and we are dedicated to enhancing our workplace environment further.
Qualifications and Experience
Essential
GCSE level grade C education or equivalent NVQ Level 2 in administration or equivalent experience Word Processing/ Typing RSA or equivalent experienceDesirable
NVQ 3 in administration or equivalentExperience
Essential
Proven experience in unsupervised administrative roles within a busy office setting Familiarity with software packages such as Microsoft Office Word, Excel, PowerPoint, Outlook Experience with customer/patient information systems Minute-taking experience Ability to maintain a comprehensive and organized computerized filing systemDesirable
Experience in diary management Previous work experience within the Mental Health sector Previous experience within the NHSPersonal Attributes
Essential
Effective communication skills in both verbal and written formats Ability to work independently and collaboratively within a team Strong organizational and time-management skills Capacity to handle confidential information with integrity