Medical Centre Receptionist

3 weeks ago

Epping, Essex, United Kingdom Primary Care Careers Full time

Job Summary

The Primary Care Careers team is seeking a skilled and friendly Receptionist/Care Navigator to join our front-of-house team at The Limes Medical Centre. As a Receptionist/Care Navigator, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our healthcare team.

Main Responsibilities

  • Greet and direct patients, providing a warm and welcoming experience.
  • Manage appointment bookings, ensuring efficient and effective scheduling.
  • Process prescriptions, letters, and other patient-related documents with accuracy and attention to detail.
  • Respond to patient inquiries, addressing concerns and resolving issues in a professional and empathetic manner.
  • Support the healthcare team by maintaining accurate patient records and providing administrative assistance as needed.

About Us

The Limes Medical Centre is a dynamic and supportive practice serving a diverse patient population. As a Receptionist/Care Navigator, you will be part of a close-knit team that values collaboration, innovation, and patient-centered care.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Basic computer skills and experience with medical software.
  • Flexibility to work varying shifts, including weekends and holidays.

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