Executive Manager of Timberlake Golf

3 weeks ago


Radlett, United Kingdom Timberlake Golf Full time

Timberlake Golf is currently seeking a General Manager to spearhead the club's next chapter of growth and enhancement. The club has recently undergone significant modernization in its governance and organizational framework, alongside substantial investments in course upgrades and management technology to cater to contemporary golfers and the latest advancements in golf.

Established in 1899, Timberlake Golf boasts a stunning parkland course that is both challenging and rewarding, offering year-round playability. We take immense pride in our course, which serves as a true benchmark for golf, and Timberlake Golf is recognized as one of the premier Private Members Golf Clubs in the region.

Key Responsibilities:

The General Manager will oversee the daily operations of the club, focusing on financial outcomes and member satisfaction. This multifaceted role involves collaborating closely with the Board to implement the club's Vision, five-year strategy, and various initiatives. You will ensure that the club maintains a welcoming, inclusive, and inspiring atmosphere for all members, guests, and staff.

The position demands a sophisticated blend of leadership capabilities, including a professional, diplomatic, and results-oriented mindset. You will be responsible for developing and guiding a team of approximately 45 employees while working alongside a diverse group of member volunteers, including Board members. The teams under your leadership will encompass Course Management, Golf Operations, Club Professional, Food & Beverage, Administration, and Finance (the latter being largely outsourced).

Candidate Profile:

  • Minimum of 5 years of experience in a dynamic hospitality environment or Members Club as a General Manager or Deputy General Manager.
  • Exceptional customer service skills and a customer-centric approach.
  • Strong leadership qualities: negotiator, diplomat, influencer, organized, adaptable, and results-driven.
  • High emotional intelligence to navigate complex member interactions.
  • Innovative thinker with experience in member clubs, food and beverage management, and golf operations.
  • Proficient in data analysis to derive insights for informed decision-making, including financial, membership, and operational statistics.
  • Able to foster relationships within a diverse team, engaging with staff at all levels while also interacting effectively at the Board level.
  • Willingness to be present at the golf club to facilitate essential member and staff interactions.

Compensation:

An attractive salary and benefits package will be offered, reflecting the prestige of the club and the experience and skills of the successful candidate. On-site accommodation may be available if needed.

Application Process:

Interested candidates are invited to submit a confidential letter outlining their motivation for applying and relevant experience, along with an updated CV that includes qualifications, current remuneration details, and any relocation considerations.



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