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Client Services Coordinator
3 months ago
Client Services Coordinator Opportunity at Shared Services Connected Ltd
Are you adept in client relations and looking for an organization that values your career development? If this resonates with you, we invite you to explore this opportunity.
Shared Services Connected Ltd is on the lookout for a Client Services Coordinator to become part of our collaborative team focused on supporting our clients effectively. The perfect candidate should be at ease managing a range of client inquiries through various communication channels.
We offer comprehensive training programs designed to foster your professional growth. This position includes flexible hybrid working options, with designated office days and occasional additional in-office requirements. Work schedules may vary, including shifts from early morning to late afternoon.
Key Responsibilities:
- Manage incoming calls and respond to client inquiries
- Address questions through online chat and email
- Troubleshoot issues and escalate when necessary
- Organize daily tasks and maintain accurate records
- Support with various administrative duties as needed
Essential Qualifications:
- Experience in managing inbound communications
- Ability to thrive in a team-oriented environment
- Strong verbal and written communication skills
- Commitment to delivering exceptional client service
If you meet these qualifications, we encourage you to consider this full-time, permanent role. The position includes a competitive salary along with benefits such as annual leave, life insurance, pension contributions, and a flexible benefits package.
