Client Care Coordinator
4 weeks ago
We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Onebright. As a Client Care Coordinator, you will play a vital role in supporting our clients on their mental health journey.
Key Responsibilities:
- Provide administrative support to clients, including managing their portfolios and handling inbound and outbound calls.
- Work closely with our team to ensure seamless communication and support to our clients.
- Develop and maintain strong relationships with clients, therapists, and other stakeholders.
Requirements:
- Minimum of 1 year's experience in a customer service or customer-facing environment.
- Competent in managing administration tasks, specifically within Microsoft software suite.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Onebright
At Onebright, we are committed to delivering high-quality mental health services to individuals and organizations. Our team of experts provides a range of services, including performance optimization, early intervention, prevention, and treatment. We work across the mental health continuum, from children to adults, and deliver services in over 49 languages to over 55,000 people per year.
Our Benefits
- Employee Assistance Program
- Private Company Pension
- Rewards Gateway accessing Onebright discounted services and offers.
- Technology package supplied to support you at home.
- Holiday Purchase Policy
- Free on site Parking
- Hybrid working
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York, York City, United Kingdom One Bright Full time{"title":"Client Care Coordinator","description":"About Our OpportunityWe are seeking a skilled Client Care Coordinator to join our team at Onebright. As a Client Care Coordinator, you will play a vital role in supporting our clients and providing exceptional customer service.Key Responsibilities:Answer client queries over the phone and provide proactive...
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York, York City, United Kingdom One Bright Full time{"title":"Client Care Coordinator","description":"About Our OpportunityWe are seeking a skilled Client Care Coordinator to join our team at Onebright. As a Client Care Coordinator, you will play a vital role in supporting our clients and providing exceptional customer service.Key Responsibilities:Answer client queries over the phone and provide proactive...
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