Airport Operations Manager
2 weeks ago
Staffing Match - London Industrial is seeking a highly skilled and experienced PM Duty Manager to oversee the day-to-day operations of facilities around Heathrow Airport.
Key Responsibilities:- Ensure all staff are fully aware of customer specifications and have the required equipment to perform their tasks.
- Comply with and manage H&S audits around stores and/or aircrafts under HSE guidelines and HAL requirements.
- Conduct robust audits on a bi-weekly basis, demonstrating efficiency.
- Submit delay reports in a timely manner, including a detailed investigation and considered escalation for any SLA.
- Maintain high standards of customer service, ensuring all airline service level agreements are met and maintained.
- Proactively consult with Airlines (British Airways) in the event of any service failure or significant event.
- Comply with HSE, DFT, and HAL protocol, as well as Airport operating procedures.
- Maintain effective customer contact, report on service delivery, and resolve any problems in a timely manner.
- Establish a meeting structure for the group, emphasizing operational needs and requirements, on-time performance, and quality.
- Ensure all equipment, including keys, PDA's, and vehicles, are signed out, relevant paperwork completed, and fully accounted for at the end of each shift.
- Respond to customer complaints or requirements within 24 hours, ensuring the incident book is completed accurately and investigations are conducted effectively.
- Report and record all accidents or injuries to employees or customers immediately.
- Maintain a professional image, both personally and corporately, promoting a culture of service excellence.
- Carry out any reasonable task requested, varying with the demand of our client and operation base.
- Assist with training where required.
- Support and motivate teams with regular briefings and communications.
- Maintain a clean and tidy environment in all areas.
- Work with customer representatives to address specific requirements or concerns.
- Previous Management/Supervisory experience for a minimum of 2 years.
- Previous experience of working on a shift pattern and in a similar role within the Aviation sector or related customer services sector.
- Experience of managing large groups of team members.
- Proven record of success in raising and delivering high standards of customer service.
- IT Literate.
- Full UK driving License.
- Must have the right to work in the UK.
- Must pass a DBS check.
- Must be able to provide 5 years' reference information.
- Must be over 18 years of age.
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access to Lifeworks, our innovative employee app, where you can find: Perks: discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money, and work.
- Support: Online chat or telephone service for urgent support in a crisis.
-
Cabin Service Quality Manager
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Staffing Match - London Industrial Full timeAbout the RoleWe are seeking a highly skilled Cabin Service Quality Supervisor to oversee the day-to-day operations of facilities around Heathrow Airport. As a key member of our team, you will be responsible for ensuring the delivery of exceptional cleaning standards, coaching and mentoring team members, and maintaining a safe working environment.Key...
-
Cabin Service Quality Manager
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Staffing Match - London Industrial Full timeAbout the RoleWe are seeking a highly skilled Cabin Service Quality Supervisor to oversee the day-to-day operations of facilities around Heathrow Airport. As a key member of our team, you will be responsible for ensuring the delivery of exceptional cleaning standards, coaching and mentoring team members, and maintaining a safe working environment.Key...
-
ULD Specialist
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full timeCargo Operations Controller- ULDWe are currently recruiting for an experienced professional to join our Cargo Operations team at Heathrow. This is a full-time permanent role that offers a unique opportunity to work in the exciting world of aviation logistics.Key Responsibilities:Maintain and control the availability of ULD stock for both Cargo and Passenger...
-
ULD Specialist
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full timeCargo Operations Controller- ULDWe are currently recruiting for an experienced professional to join our Cargo Operations team at Heathrow. This is a full-time permanent role that offers a unique opportunity to work in the exciting world of aviation logistics.Key Responsibilities:Maintain and control the availability of ULD stock for both Cargo and Passenger...
-
Cabin Service Quality Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Staffing Match - London Industrial Full timeAbout the RoleWe are seeking a highly skilled and experienced Cabin Service Quality Supervisor to join our team at Staffing Match - London Industrial. As a Cabin Service Quality Supervisor, you will be responsible for overseeing the day-to-day operations of facilities around Heathrow Airport.Key ResponsibilitiesEnsure delivery of cleaning standards in line...
-
Cabin Service Quality Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Staffing Match - London Industrial Full timeAbout the RoleWe are seeking a highly skilled and experienced Cabin Service Quality Supervisor to join our team at Staffing Match - London Industrial. As a Cabin Service Quality Supervisor, you will be responsible for overseeing the day-to-day operations of facilities around Heathrow Airport.Key ResponsibilitiesEnsure delivery of cleaning standards in line...
-
Aircraft Material Coordinator
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full timeAircraft Material Supplier Job DescriptionRed Sky Personnel is seeking a highly skilled Aircraft Material Supplier to join our team at Heathrow Airport. This is an excellent opportunity for candidates looking to launch their career in Aviation.Job Summary:We are looking for a detail-oriented and organized individual to ensure the receipt, storage, and...
-
Aircraft Team Supervisor
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Meridian Business Support Limited Full timeTeam Leader Opportunity at Meridian Business Support LimitedWe are seeking a highly skilled and experienced Team Leader to join our Cabin Cleaning Services team at Heathrow Airport (Terminal 3).Key Responsibilities:Drive and operate aircraft steps vehicles to enable team access to aircraftLead and manage a team of aircraft cleaners to ensure high-quality...
-
Aircraft Team Supervisor
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Meridian Business Support Limited Full timeTeam Leader Opportunity at Meridian Business Support LimitedWe are seeking a highly skilled and experienced Team Leader to join our Cabin Cleaning Services team at Heathrow Airport (Terminal 3).Key Responsibilities:Drive and operate aircraft steps vehicles to enable team access to aircraftLead and manage a team of aircraft cleaners to ensure high-quality...
-
Interim Culinary Operations Manager
1 month ago
Hatton of Fintray, Aberdeenshire, United Kingdom Off To Work Full timeInterim Culinary Operations ManagerEducation SectorVarious Locations in West London£35,000 + Benefits42 weeksWe are looking for a dedicated and skilledInterim Culinary Operations Managerto become a vital part of our team within an educational environment.As an Interim Culinary Operations Manager, you will be instrumental in ensuring the efficient...
-
Lead Nursery Operations Manager
1 month ago
Hatton of Fintray, Aberdeenshire, United Kingdom Banana Moon Day Nurseries Full timePosition OverviewBanana Moon Day Nurseries is in search of a skilled and passionate Nursery Operations Manager to spearhead the advancement and enhancement of our premier nursery. This is a remarkable opportunity for those looking to make a significant impact in a nurturing environment.As the Nursery Operations Manager, your meticulous attention to detail...
-
Safety and Compliance Specialist
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full time{"Job Title": "Safety and Compliance Specialist", "Job Summary": "Red Sky Personnel is seeking a highly skilled Safety and Compliance Specialist to join our team at Heathrow Airport. As a key member of our organization, you will be responsible for ensuring the highest standards of health and safety are maintained across our operations.Key Responsibilities:*...
-
Safety and Compliance Specialist
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full time{"Job Title": "Safety and Compliance Specialist", "Job Summary": "Red Sky Personnel is seeking a highly skilled Safety and Compliance Specialist to join our team at Heathrow Airport. As a key member of our organization, you will be responsible for ensuring the highest standards of health and safety are maintained across our operations.Key Responsibilities:*...
-
Semi Skilled Vehicle Technician
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full timeJob Summary:We are seeking a highly skilled and experienced Semi Skilled Vehicle Technician to join our team at Red Sky Personnel. As a key member of our Ground Service Equipment repair and maintenance team, you will play a crucial role in ensuring the smooth operation of our Heathrow Airport site.About the Role:Diagnose and repair on-site equipment,...
-
Aircraft Cleaning Operations Manager
2 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full time{"Role and Responsibilities": "Key ResponsibilitiesAs a Cabin Service Team Leader, you will be responsible for overseeing the cleaning standards of aircraft, ensuring quality and timeliness. Your duties will include operating high-lift trucks, supporting the Cabin Appearance Manager, and ensuring compliance with relevant processes.Key responsibilities...
-
Commercial Operations Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom GCS Associates Full timeAbout the RoleGCS Associates is seeking an experienced Business Manager to oversee the development of a key product division, based from our distribution centre in West London.Key ResponsibilitiesReporting to the General Manager, the Business Manager will be responsible for the following areas:To achieve and maintain sales and margin targetsTo maintain and...
-
Cleaning Operations Supervisor
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Lampton 360 Limited Full timeAbout the Role:The Cleaning Operations Supervisor will be responsible for overseeing the cleaning team, ensuring the team is motivated and the building is left safe and clean. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment.Key Responsibilities:Ensure all staff members sign in...
-
Project Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom CVL:LDN Full timeJob Title: Project Manager - Traffic ManagementJob Type: Full-timeCompany: CVL:LDNLocation: National Traffic Management CompanyJob Description:We are seeking an experienced Project Manager to oversee traffic management on highways and utility projects. The successful candidate will have a strong background in project management, with a focus on traffic...
-
Aviation Contract Delivery Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom Red Sky Personnel Full timeAbout the RoleRed Sky Personnel is seeking a highly skilled Contract Delivery Manager to join our team. As a key member of our aviation team, you will be responsible for delivering exceptional service to our clients, ensuring seamless contract management and driving operational success.Main ResponsibilitiesStakeholder Relations: Build and maintain strong...
-
Quality Assurance Manager
3 weeks ago
Hatton of Fintray, Aberdeenshire, United Kingdom CVL:LDN Full timeJob Description**Job Title:** Quality & Systems Manager**Job Type:** Full-time**Industry:** Civil Engineering**Company:** CVL:LDN**Location:** Remote (UK)**Job Summary:We are seeking an experienced Quality & Systems Manager to join our team. The successful candidate will be responsible for overseeing utility and traffic management works, ensuring compliance...