Department Head

2 weeks ago


New Malden, Greater London, United Kingdom B&Q Full time

About the Role

We're looking for a talented and ambitious individual to join our team as a Department Manager. As a key member of our store leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities

  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Collaborate with other departments to ensure seamless store operations and customer experience

What We're Looking For

We're looking for a positive, hands-on, and customer-focused individual who is passionate about delivering exceptional customer service and driving sales growth. You'll have a proven track record of leading high-performing teams and driving business results. You'll also be comfortable using new technology and learning new ways of working.

What We Offer

We offer a competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well.

How to Apply

If you're passionate about delivering exceptional customer service and driving sales growth, we'd love to hear from you. Please contact us for any recruitment adjustments during the application or interview process.


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