Volvo Service Advisor

1 week ago


Leamington Spa, Warwickshire, United Kingdom Listers Full time
About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our Volvo dealership in Leamington Spa. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Booking customer vehicles for maintenance and/or repairs, and coordinating with the workshop team to schedule the workload
  • Meeting customers on arrival and providing a personalized service, from drop-off to vehicle handover
  • Updating customers on the status of their vehicle, authorizing additional work, and making follow-up calls
  • Liaising with the Workshop, Parts, and Sales departments to ensure customer vehicles are ready on time
Requirements
  • Passion for delivering exceptional customer service and building strong relationships with clients
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment
  • Previous experience in a customer-facing role, preferably in the automotive industry
  • Good administrative skills and knowledge of dealer management systems (an advantage)
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to manufacturer and professional qualifications
About Listers

Listers is a leading motor retailer group with a reputation for excellence and customer satisfaction. We are committed to providing a positive and inclusive work environment, where our employees can thrive and reach their full potential.



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