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Business Operations Assistant

2 months ago

Edinburgh, Edinburgh, United Kingdom Moray Council Full time

Job Summary

We are seeking a highly organized and detail-oriented Business Operations Assistant to provide efficient and effective clerical support to our Education and Education Resources & Communities services.

Key Responsibilities

  • Provide administrative support to the Education and Education Resources & Communities services, including tasks such as data entry, record keeping, and filing.
  • Undertake tasks and processes to support the work of the Education and Education Resources & Communities services, including tasks such as word processing, email management, and report preparation.
  • Provide confidential clerical support to the Education and Education Resources & Communities services, including tasks such as document preparation, data analysis, and research.
  • Participate in the Council's employee review and development programme, including tasks such as performance management, training, and development.

Requirements

  • Experience in clerical work, including figure work, data entry, word processing, record keeping, and filing.
  • Experience of working in a busy office environment using relevant technology and equipment, such as photocopiers, email, and software applications.
  • 4 SQA National 5 grades or equivalent at level 3 or above, including English and Maths/Arithmetic.
  • Recognized qualification for word processing, such as ECDL or equivalent.
  • Recognized qualification for spreadsheets, such as ECDL or equivalent.
  • High level of accuracy in work.
  • Ability to prioritize own workload.
  • Ability to use initiative in day-to-day tasks.
  • Ability to participate as a team member.
  • Effective written and oral communication skills.
  • Ability to deliver a high level of customer care.
  • Effective organizational and time management skills.
  • Self-confident and self-motivated.
  • Ability to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the service.
  • Appreciation and acceptance of, and commitment to, the importance of confidentiality.
  • Experience of operating software applications, including Word, Excel, and PowerPoint.
  • Ability to demonstrate good literacy and numeracy skills.
  • Ability to identify and suggest improvements.
  • Flexible and adaptable.
  • Understanding of, and ability to demonstrate, key inter-personal skills on the telephone, by email, and face-to-face.
  • Willingness to accept direction/delegation.
  • Ability to develop effective working relationships.
  • Ability to work in an open-plan/shared office.
  • Flexibility to meet the needs and demands of the service.
  • Ability to work in different offices depending on the needs of the service.
  • Ability to work under pressure whilst meeting deadlines.
  • Capacity to deal with some emotionally difficult and sensitive situations.