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Customer Service Representative

2 months ago

Wadebridge, Cornwall, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
  • Work efficiently to receive and process deliveries, restock shelves, and maintain a clean and organized store environment
  • Assist customers with their purchases, answering questions and providing product information
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression, with training and support to help you succeed in your role
  • A positive and supportive work environment, with a focus on teamwork and collaboration

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills, with the ability to work effectively with customers and colleagues
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • A positive and proactive approach, with a willingness to learn and take on new challenges