Customer Service Representative

5 days ago

Wadebridge, Cornwall, United Kingdom Tesco Full time
About the Role

As a Customer Service Representative at Tesco, you will be an integral part of our team in Wadebridge Superstore. We are looking for someone who is passionate about delivering great customer service and has a strong commitment to providing an excellent shopping experience.

The role involves working across various areas of the store, including service, picking, and replenishment. You will be responsible for knowing your customers and serving them with passion and pride, giving great natural service.

We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Key Responsibilities:

  • Building rapport with customers to create a positive shopping experience
  • Taking the initiative to make decisions that are right for our customers
  • Working effectively within a team to achieve sales and customer service goals
  • Maintaining a clean and safe store environment
  • Assisting with stock management and replenishment

What We Offer:

  • A competitive salary starting at £12.02 per hour (increasing to £13.15 for stores within the M25)
  • Opportunities for career progression and professional development
  • A range of benefits, including pension scheme, life cover, and discounts on Tesco products
  • A supportive and inclusive work environment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced retail environment
  • A strong commitment to providing exceptional customer service
  • Flexibility to work a variety of shifts, including weekends and holidays

At Tesco, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from candidates of all backgrounds and encourage you to apply if you meet the requirements for this role.

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