Home Support Specialist

3 weeks ago

Retford, Nottinghamshire, United Kingdom Home Instead Full time
Job Title: Care Responder

**Job Summary**

We are seeking a dedicated and compassionate Care Responder to join our team at Home Instead. As a Care Responder, you will play a vital role in enhancing the quality of life for our clients, providing personalized care and support in a positive living environment.

**Key Responsibilities**

  • Contribute to creating a safe and welcoming environment for clients, promoting their independence and well-being.
  • Act as a role model, demonstrating exceptional care practices and adhering to company expectations.
  • Maintain open communication with management, addressing concerns promptly and professionally.
  • Provide guidance and mentorship to colleagues, showcasing best practices in care delivery.
  • Support on-call duties as needed, ensuring seamless service delivery.
  • Initiate new care packages, ensuring high-quality standards are met.
  • Introduce staff to clients, providing support and assistance as required.
  • Build trusting relationships with clients, families, and team members.
  • Cover visits during leave, sickness, or emergencies, guaranteeing service continuity.
  • Demonstrate a strong work ethic and dedication to delivering exceptional care.

**Essential Criteria**

  • Confidence and self-motivation to build positive relationships with clients and colleagues.
  • Flexibility to work various shifts as required, adapting to changing circumstances.
  • Strong interpersonal and communication skills, with the ability to empathize with clients and their families.
  • Industry knowledge of at least 6 months, with a passion for delivering high-quality care.
  • Willingness to undergo further education and training, enhancing skills and knowledge.
  • Full driving license and access to transport, if necessary.
  • Organized, flexible, and passionate about delivering exceptional service.
  • Ability to prioritize, plan, and meet deadlines under pressure, ensuring seamless service delivery.
  • Proactive, with a willingness to suggest and implement improvements.
  • Work well in a team and independently, seeking help when needed.
  • Empathetic yet professional in client interactions, maintaining confidentiality and discretion.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly.

**Qualifications**

Experience in the care industry, with a strong understanding of care principles and practices.

**Additional Information**

If you are passionate about providing care and making a positive impact on the lives of others, we welcome your application. We value diversity and are committed to safeguarding adults. This role requires a DBS enhanced disclosure.

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