Ferrari Service Operations Manager

3 weeks ago


Swindon, Swindon, United Kingdom Dick Lovett Full time

Position Overview: As a key member of our team, you will report directly to the Service Manager. Your primary responsibilities will include:

  • Exemplary Leadership: Showcasing outstanding leadership and communication abilities.
  • Team Development: Guiding and nurturing our Technicians to ensure compliance with the Ferrari certification standards while fostering their personal growth.
  • Quality Assurance: Overseeing the quality of Technician performance, focusing on maximizing productivity, efficiency, and profitability.
  • Performance Management: Conducting monthly evaluations to provide constructive feedback and support.
  • Workload Management: Organizing and distributing tasks to ensure the workshop operates smoothly.
  • Communication Facilitation: Establishing clear communication channels between the workshop and service advisors to prioritize customer expectations.
  • Health and Safety Compliance: Upholding all health and safety regulations within the workshop environment.
  • Facility Standards: Maintaining the workshop's facilities and ensuring high standards are consistently met.


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