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Service Operations Manager

2 months ago


Swindon, Swindon, United Kingdom Tru Talent Full time £45,000
Position: Service Operations Manager

Working Hours: 45 Hours Per Week, Monday - Friday (Saturdays if required)

Compensation: Bonus opportunity worth £10,000 PA, 28 Days Holiday, Pension Scheme, Training

Overview:
Our organization is seeking to appoint a Service Operations Manager for our facility to ensure the effective and efficient delivery of outstanding customer service and operational profitability. This role involves leading, supporting, and managing a team to achieve high-quality service delivery consistently.


Key Responsibilities:
1. Achieve financial outcomes in accordance with established budgetary guidelines.
2. Implement structured performance management processes for individual team members.

Candidate Profile:
We are in search of an individual who possesses a valid driving license, maintains a professional demeanor, exhibits excellent communication abilities, and demonstrates a calm and confident approach in all situations.


Essential Skills and Qualifications:
1. Previous experience in the automotive sector, either hands-on or in a supervisory capacity, is crucial.
2. Proven track record in proactive performance management.
3. Familiarity with staff recruitment processes and current HR policies.