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Service Operations Manager
2 months ago
Position Overview:
911 Staffing Ltd is currently seeking a Service Operations Manager to oversee a dynamic workshop environment within a reputable Commercial Vehicle Dealership.
This role involves leading a bustling workshop and collaborating closely with the Sales Team to ensure that vehicles are maintained to the highest standards and are promptly ready for the road.
Key Responsibilities:
- Manage daily operations of the workshop, ensuring compliance with top technical and quality benchmarks.
- Drive innovation and continuous improvement initiatives to reduce vehicle downtime and uphold service commitments to clients.
- Foster a productive and efficient workflow within the workshop, ensuring timely completion of all tasks.
- Develop and maintain strong relationships with the sales team to enhance customer satisfaction and operational efficiency.
About You:
As a candidate, you should possess:
- Extensive mechanical and diagnostic expertise, ideally with a background in workshop management.
- A pragmatic approach to business operations, with a keen understanding of what constitutes an effective workshop.
- Strong interpersonal skills, recognizing that a tailored approach is essential for cultivating a high-performing team.
- Problem-solving abilities to address any challenges that may arise within the workshop.
Working Hours:
- Monday to Friday: 9am - 6pm
- Saturday: 9am - 2pm
Join us in leading a dedicated team and ensuring exceptional service delivery in a fast-paced environment.
