Adjusting Executive

3 weeks ago


Stirling, Stirling, United Kingdom Sedgwick Full time
About the Role

We are seeking a highly motivated and detail-oriented Claims Technician to join our Domestic Major Loss team in Scotland. As a Claims Technician, you will play a crucial role in supporting our Loss Adjusters in handling claims, ensuring excellent customer service, and maintaining high-quality standards.

Key Responsibilities
  • Deliver exceptional customer service throughout the claim lifecycle
  • Assist Loss Adjusters in handling claims, including minute-taking, statement-taking, and preparing action plans
  • Manage incoming and outgoing correspondence, and complete case enquiries as directed
  • Provide technical assistance and support to Loss Adjusters as needed
  • Accurately record daily time and maintain electronic files to a high auditable standard
Requirements
  • Previous experience in the Insurance industry, with a willingness to work towards industry-recognized qualifications
  • Excellent communication and IT skills, with the ability to maintain electronic files to a high standard
  • Ability to work independently and as part of a team, with a proactive approach to claims handling
  • Flexibility to work on-site, home, or office-based, with a focus on maintaining a healthy work-life balance
What We Offer
  • A competitive salary and benefits package, including a private healthcare plan, Self-Invested Personal Pension Scheme, and annual leave allowance
  • Opportunities for career growth and development, with structured programs and transparent career pathways
  • A supportive and inclusive work environment, with a focus on diversity and belonging
  • Flexible working arrangements, including the option to work from home or adjust working hours to suit personal needs
About Sedgwick

Sedgwick is a global provider of claims management and outsourcing solutions, with a commitment to delivering exceptional service and value to our clients and customers. We are passionate about creating a workplace culture that is inclusive, supportive, and empowering, where colleagues can grow and thrive.



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