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Marketing and Sales Operations Manager
2 months ago
ImpactSOS is a leading platform in the social impact sector, dedicated to helping organizations efficiently manage and track their social value commitments.
Role Summary
We are seeking a highly skilled Marketing and Sales Support Manager to join our team. As a key member of our team, you will be responsible for managing sales operations, providing exceptional customer service support, analyzing data, and optimizing communication strategies to drive sales growth.
Key Responsibilities
- Manage sales operations, including sales forecasting, pipeline management, and sales performance analysis.
- Provide top-notch customer service support, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Analyze data to identify trends, opportunities, and areas for improvement, and develop strategies to optimize sales performance.
- Develop and implement effective communication strategies to drive sales growth, including email marketing, social media, and content marketing.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective execution of sales strategies.
- Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve sales processes and strategies.
Requirements
- Proven experience in sales operations, customer service, and sales strategy development.
- Excellent analytical and problem-solving skills, with the ability to interpret data and develop actionable insights.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Knowledge of sales software, CRM systems, and data analysis tools.
- Bachelor's degree in Marketing, Business, or related field.