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Restaurant Manager

2 months ago

Richmond, Greater London, United Kingdom Richmond Harbour Hotel Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Richmond Harbour Hotel. As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of hospitality professionals.

Key Responsibilities
  • Assist with the day-to-day service within the restaurant, ensuring a high level of customer satisfaction and quality of service.
  • Supervise and coordinate the activities of the restaurant team, providing guidance and support as needed.
  • Monitor and maintain high standards of food quality, presentation, and hygiene.
  • Manage inventory, supplies, and equipment, ensuring efficient use and minimizing waste.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Conduct regular team meetings and provide feedback to ensure open communication and a positive work environment.
Requirements
  • Minimum 2 years' experience in a restaurant or hospitality management role.
  • Proven track record of providing exceptional customer service and leading a team to achieve high standards.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and suppliers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of food safety and hygiene practices, with the ability to maintain high standards.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Discounts on food and beverage purchases.
  • Access to employee assistance programs and wellness initiatives.