Customer Service Representative

1 week ago


Nottingham, Nottingham, United Kingdom SF Recruitment Full time

This permanent position is well-suited for an individual looking to advance their career in a thriving and supportive work environment. Experience within a previous customer service/administration role is essential to be successful in this position.


Key Responsibilities:

  • Ensure the team maintains the highest level of professionalism and service at all times
  • Handle all customer service inquiries and concerns
  • Manage customer complaints and escalate issues as necessary
  • Collaborate with other departments to provide seamless customer experiences
  • Provide general administrative support and maintain accurate records
  • Support existing customers with a wide range of queries and payment plan support
  • Engage directly with customers through various channels and manage customer relationships
  • Utilize CRM systems to manage customer interactions and data

Requirements:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer care and service
  • Approachable, friendly, and positive attitude
  • Proficient in Microsoft Office packages and CRM systems
  • Strong accuracy and attention to detail
  • Minimum of 2 years experience in an office-based customer service capacity

Working Hours:

37.5 hours per week, Monday to Friday, 8:00 AM to 4:30 PM, with 1 Saturday per month working from home. Salary: £23,000 - £26,000

  • Nottingham, Nottingham, United Kingdom SLS Recruitment Full time

    Unlock Your Potential in Sales and Customer ServiceSick of the long hours and unsociable shifts in the hotel and hospitality industry? Do you want to leverage your excellent customer service and sales skills in a new role?This exciting opportunity with SLS Recruitment is perfect for those looking to transition from the hospitality and bar industry into a...


  • Nottingham, Nottingham, United Kingdom Moto Full time

    About MotoMoto is a leading provider of motorway services in the UK, offering a unique and exciting opportunity to join our team as a Customer Service Representative.Job SummaryWe are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering...


  • Nottingham, Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full time

    About Us: SLS, a leading independent supplier of laboratory equipment, chemicals, and consumables, is seeking a skilled Customer Service Representative to join our team.Job Summary: As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, managing a portfolio of customers, and building strong...


  • Nottingham, Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full time

    About Us: SLS, a leading independent supplier of laboratory equipment, chemicals, and consumables, is seeking a skilled Customer Service Representative to join our team.Job Summary: As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, managing a portfolio of customers, and building strong...


  • Nottingham, Nottingham, United Kingdom Made Employment Ltd Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Made Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and their customers, assisting with debt...


  • Nottingham, Nottingham, United Kingdom Made Employment Ltd Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Made Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and their customers, assisting with debt...


  • Nottingham, Nottingham, United Kingdom RH Commercial Vehicles Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at RH Commercial Vehicles.Key ResponsibilitiesSecure orders from prospective customers through effective communication and relationship-building.Establish and maintain strong business relationships with current and prospective...


  • Nottingham, Nottingham, United Kingdom RH Commercial Vehicles Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at RH Commercial Vehicles.Key ResponsibilitiesSecure orders from prospective customers through effective communication and relationship-building.Establish and maintain strong business relationships with current and prospective...


  • Nottingham, Nottingham, United Kingdom Moto Full time

    About MotoMoto is a leading provider of motorway services in the UK, offering a unique and exciting opportunity to join our team as a Customer Service Representative.Job SummaryWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering...


  • Nottingham, Nottingham, United Kingdom TK Elevator UK Ltd Full time

    Job SummaryTK Elevator UK Ltd is seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEnsure timely recording of safety incidents and customer complaintsProcess service...


  • Nottingham, Nottingham, United Kingdom TK Elevator UK Ltd Full time

    Job SummaryTK Elevator UK Ltd is seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEnsure timely recording of safety incidents and customer complaintsProcess service...


  • Nottingham, Nottingham, United Kingdom Moto Full time

    About MotoMoto is a leading provider of motorway services in the UK, offering a unique and exciting work environment for our team members.Job SummaryWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment Full time

    Customer Service and Sales OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide outstanding...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment Full time

    Customer Service and Sales OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide outstanding...


  • Nottingham, Nottingham, United Kingdom Gi Group Full time

    **Job Summary**We are seeking a skilled Customer Service Representative to join our team at Gi Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Completing...


  • Nottingham, Nottingham, United Kingdom Customer service NOTTS (Gib) Full time

    Entain: A Global Leader in Sports Betting and Gaming Entertainment We're Entain, a global company dedicated to providing the most exciting and trusted sports betting and gaming entertainment experiences worldwide. We strive to revolutionize the gambling industry through innovation, sustainability, and a commitment to responsible gaming. Protecting Our...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for representing our clients and the brands associated with them, maintaining a professional image, communicating with customers...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for representing our clients and the brands associated with them, maintaining a professional image, communicating with customers...


  • Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time

    About Us Buzz Bingo is a dynamic and customer-focused organization seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of service. Key Responsibilities Respond to...


  • Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time

    About Us Buzz Bingo is a dynamic and customer-focused organization seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of service. Key Responsibilities Respond to...