Customer Service Representative

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time

Job Summary:

We are seeking a highly organized and detail-oriented Part Time Client Services Coordinator to join our team at Ardonagh Advisory. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.

Key Responsibilities:

  • Provide timely and accurate administrative support to clients and internal stakeholders, including responding to queries and resolving issues.
  • Coordinate and manage administrative tasks, such as data entry, invoicing, and communication materials.
  • Ensure that client records and our in-house system are always up-to-date and accurate.
  • Develop and maintain strong relationships with clients and internal stakeholders through excellent communication and interpersonal skills.
  • Work collaboratively with the team to achieve business objectives and goals.

Requirements:

  • Previous administrative experience, preferably in a customer-facing role.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Customer-centric approach, with a focus on delivering exceptional customer service.
  • Efficient and reliable, with a strong attention to detail.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading insurance broker and make a real difference in the lives of our clients.


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