Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Part Time Client Services Coordinator to join our team at Ardonagh Advisory. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.
Key Responsibilities:
- Provide timely and accurate administrative support to clients and internal stakeholders, including responding to queries and resolving issues.
- Coordinate and manage administrative tasks, such as data entry, invoicing, and communication materials.
- Ensure that client records and our in-house system are always up-to-date and accurate.
- Develop and maintain strong relationships with clients and internal stakeholders through excellent communication and interpersonal skills.
- Work collaboratively with the team to achieve business objectives and goals.
Requirements:
- Previous administrative experience, preferably in a customer-facing role.
- Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Customer-centric approach, with a focus on delivering exceptional customer service.
- Efficient and reliable, with a strong attention to detail.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A chance to work with a leading insurance broker and make a real difference in the lives of our clients.
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