EAP Counsellor

6 days ago

London, Greater London, United Kingdom Workplace Options Full time
About the Role

We are seeking a highly skilled EAP Counsellor to join our UK counselling team. As an EAP Counsellor, you will engage with participants over the phone, video, chat, and email, providing emotional support and guidance to help them navigate life's challenges.

Key Responsibilities
  • Provide single-session telephonic and video counselling, in-the-moment support, and crisis management in a supportive, ethical, and professional manner.
  • Assess clients thoroughly to ensure appropriateness for short-term counselling.
  • Assess and manage high-risk calls and work closely with individuals at risk.
  • Appropriately refer clients to external resources or within WPO as part of our holistic approach.
  • Collaboratively develop clear and concise treatment plans for clients.
  • Maintain clear clinical and task-oriented documentation in our case management system.
Requirements
  • Minimum of a Level 4 diploma in Counselling.
  • Full Registration with or membership of a regulatory counselling body (BACP/BPS/UKCP/Other).
  • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
  • Training in crisis intervention and supporting high-risk clients beneficial.
  • Passionate about providing support to clients from anywhere in the world.
  • Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
  • Competent in using our various methods of contact – telephone, video, email, text, and live chat.
What We Offer

At Workplace Options, we prioritize employee wellbeing and offer a range of benefits, including gym reimbursement, transport reimbursement, tuition reimbursement, permanent health insurance, life insurance, clinical supervision, supervision stipend for those working towards accreditation, 24/7 support for risk calls, mentorship program, CPD training reimbursement, access to professional monthly clinical development webinars & professional development workshops, accrediting body membership reimbursement, EAP benefits, employee exchange program, and comprehensive training provided for this position.

We strive to cultivate a space where diverse voices are valued and sought out for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging, and personal growth.

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