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EAP Counsellor

2 months ago

London, Greater London, United Kingdom Workplace Options Full time
About the Role

Workplace Options is seeking a highly skilled EAP Counsellor to join our UK counselling team. As a Counsellor, you will engage with participants over the phone, video, chat, and email, providing emotional support and guidance to help them navigate life's challenges.

Key Responsibilities
  • Provide single-session telephonic and video counselling, in-the-moment support, and crisis management in a supportive, ethical, and professional manner.
  • Assess clients thoroughly to ensure appropriateness for short-term counselling.
  • Assess and manage high-risk calls and work closely with individuals at risk.
  • Appropriately refer clients to external resources or within WPO as part of our holistic approach.
  • Collaboratively develop clear and concise treatment plans for clients.
  • Maintain clear clinical and task-oriented documentation in our case management system.
Requirements
  • Minimum of a Level 4 diploma in Counselling.
  • Full Registration with or membership of a regulatory counselling body (BACP/BPS/UKCP/Other).
  • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
  • Training in crisis intervention and supporting high-risk clients beneficial.
  • Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
  • Competent in using our various methods of contact – telephone, video, email, text, and live chat.
What We Offer

At Workplace Options, we prioritize employee wellbeing and offer a range of benefits, including gym reimbursement, transport reimbursement, tuition reimbursement, permanent health insurance, life insurance, clinical supervision, and more.

We strive to create a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We value diversity and promote authenticity, fostering a vibrant and inclusive community that encourages collaboration, innovation, belonging, and personal growth.