EAP Counsellor

4 weeks ago

London, Greater London, United Kingdom LifeWorks Full time
LifeWorks is empowering every individual to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each person to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – LifeWorks is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

LifeWorks is an Employee Assistance Programme provider supporting client companies and their employees, offering both emotional and practical support. We have opportunities for qualified counsellors to join our network and receive referrals to provide face-to-face counselling for our clients.

The Role:

  • Managing online referrals promptly and accepting/declining cases within agreed timeframes.
  • Offering short-term counselling to clients from 3 to 8 sessions (differs on a case-to-case basis).
  • Reporting back to our Case Management Team in the event of risk.

Our Ideal Candidate:

Qualifications, Supervision, Insurance, and Therapeutic Venue:

  • BACP/UKCP/COSCA/BPS accredited practitioner or equivalent.
  • You must be able to work within a theoretical approach that is appropriate for our short-term counselling model and within an EAP context.
  • You must be able to demonstrate sufficient regular professional clinical supervision.
  • Registered with the Information Commissioners' Office (ICO) as a Data Controller.
  • You have access to a suitable dedicated consulting room that does not double as living accommodation.

Training and Experience:

  • Skilled in assessment of presenting issues and determining appropriate support plan.
  • Experienced in short-term (limited session) counselling interventions with a focus on solutions and effective coping skills/problem management.
  • Previous experience of working for an EAP is preferred; however, other appropriate short-term experience may have been gained in private practice, G.P surgeries, student counselling service, or workplace counselling.
  • Ability to refer Clients on to other therapeutic support, knowledge of local resources.
  • IT literate – able to work with Microsoft Word, email, and online systems.
  • Understanding and agreement to work within our Case management procedures including 'at risk' cases, extra sessions, and contracting privately.
  • Ability to work with email-based counselling referral procedures and online referral management system.
  • Clinical Affiliates are expected to provide feedback to case management as appropriate by email, telephone, and by the completion of relevant paperwork in a timely manner.

LifeWorks is proud to foster an inclusive culture that embraces diversity. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers, and communities is paramount to LifeWorks. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19. By applying to this role, you understand and agree that your information will be shared with the LifeWorks Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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