Sales Operations Specialist

3 weeks ago

London, Greater London, United Kingdom Kpler Full time
About Kpler

At Kpler, we are committed to assisting our clients in navigating intricate markets with confidence. By streamlining global trade data and offering insightful analysis, we empower organizations to make well-informed choices in the commodities, energy, and maritime sectors.

Since our inception, we have prioritized delivering exceptional intelligence through intuitive platforms. Our team, comprising over 500 professionals from more than 35 countries, diligently transforms complex data into actionable strategies, ensuring our clients maintain a competitive edge in a rapidly evolving market environment.

Role Overview

We are seeking a Sales Operations Specialist to join our Revenue Operations team. This role is pivotal in optimizing our sales workflows from the initial lead stage through to Customer Success, enhancing the efficiency of our Sales and Customer Success teams.

Your contributions will be vital in supporting our expanding revenue organization, consistently driving operational excellence and efficiency. Initially, your focus will be on the concluding phases of the sales process, from quote generation to invoicing. The impact of your work will significantly influence the quality and speed of deal closures, contributing to the overall success of the organization. There is potential for future involvement in additional projects related to internal sales processes.

Key Responsibilities
  • Review and validate sales agreements to ensure precision and compliance. Collaborate with legal and finance departments to manage contract revisions and approvals.
  • Act as a trusted consultant to the Sales team in structuring intricate deals and managing deal entries in our CRM (Salesforce). Ensure alignment of deals with company policies and strategic objectives.
  • Oversee accurate deal entries in the CRM (Salesforce) through various reporting mechanisms. Identify potential discrepancies and coordinate with relevant teams to resolve issues or provide insights on sales enablement.
  • Facilitate the streamlining and automation of processes for non-standard deal policies and approval workflows.
  • Offer general support for common CRM (Salesforce) inquiries and basic troubleshooting.
Qualifications
  • Minimum of 2 years of experience in deal desk, contract management, sales, operations, or analytical roles.
  • Bachelor's Degree in Business, Finance, or a related discipline.
  • Strong comprehension of sales processes and contract management.
  • Quick learner with analytical thinking and problem-solving capabilities.
  • Collaborative team player with effective interpersonal and communication skills.
  • Meticulous attention to detail and a high degree of accuracy.
  • Fluency in English is required.
  • Experience with CRM systems (e.g., Salesforce) is essential.
  • Proficiency in Excel/Google Sheets, particularly with advanced formulas, is advantageous.
  • This position is an excellent opportunity for individuals looking to advance their careers in revenue operations or gain insights into the market, companies, and sales processes within a SaaS technology environment.
Our Commitment

We are a dynamic organization dedicated to fostering connections and innovating solutions to address market challenges effectively. If you are passionate about customer satisfaction and transforming ideas into reality, you have found the right place.

Our Values:

  • We Make Things Happen: We act decisively and with intention, going the extra mile.
  • We Build Together: We cultivate relationships and develop creative solutions to tackle market challenges.
  • We Are Here to Help: We are approachable and supportive to colleagues and clients, maintaining a friendly demeanor.

Kpler is dedicated to providing a fair, inclusive, and diverse work environment. We believe that diverse perspectives lead to better ideas, which in turn help us understand the needs and interests of our global community. We welcome individuals from various backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

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