Retirement Housing Manager

2 weeks ago


Falkirk, Falkirk, United Kingdom Touchstone Full time
About the Role

We are seeking a dedicated and compassionate Retirement Community Manager to oversee the day-to-day operations of our thriving 55+ community. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents, addressing their queries and concerns, and ensuring the community is maintained to a high standard.

Key Responsibilities
  • Provide high-quality customer service to residents, responding to their queries and concerns in a timely and professional manner.
  • Oversee the maintenance and upkeep of the community, ensuring that all facilities and services are provided to a high standard.
  • Develop and implement strategies to improve resident satisfaction and engagement.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Conduct regular compliance checks to ensure that all aspects of the community are meeting regulatory requirements.
Requirements
  • Excellent communication and interpersonal skills.
  • Experience in a customer-facing role, preferably in a community or housing setting.
  • Good organizational and problem-solving skills.
What We Offer

We are a dynamic and ambitious organization that values our employees and offers a comprehensive benefits package, including:

  • Full Health and Fitness membership for you and your family.
  • Flexible working arrangements.
  • Opportunities for professional development and growth.
  • Access to our Company Pension scheme.
  • Cashback plan for healthcare costs.
  • Discounts on activities, centre shop, and cafes.


  • Falkirk, Falkirk, United Kingdom Places for People Full time

    Job Title: Retirement Housing ManagerWe are seeking a skilled and compassionate Retirement Housing Manager to oversee the day-to-day operations of our retirement community. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, addressing their queries and concerns, and ensuring the smooth operation...


  • Falkirk, Falkirk, United Kingdom Places for People Full time

    About the RoleWe're looking for a dedicated and compassionate Retirement Housing Manager to join our team at Places for People. As a key member of our community, you'll play a vital role in ensuring the well-being and happiness of our residents.Key ResponsibilitiesOversee the day-to-day operations of our retirement communities, ensuring a safe and welcoming...


  • Falkirk, Falkirk, United Kingdom Places for People Full time

    About the RoleWe're looking for a dedicated and compassionate Retirement Housing Manager to join our team at Places for People. As a key member of our community, you'll play a vital role in ensuring the well-being and happiness of our residents.Key ResponsibilitiesOversee the day-to-day operations of our retirement communities, ensuring a safe and welcoming...


  • Falkirk, Falkirk, United Kingdom Touchstone Full time

    About the RoleWe are seeking a highly skilled and compassionate Retirement Community Manager to join our team at Touchstone. As a key member of our community, you will be responsible for ensuring the day-to-day operations of our retirement 55+ community run smoothly and efficiently.Key ResponsibilitiesProvide exceptional customer service to our residents,...


  • Falkirk, Falkirk, United Kingdom Touchstone Full time

    About the RoleWe are seeking a highly skilled and compassionate Retirement Community Manager to join our team at Touchstone. As a key member of our community, you will be responsible for ensuring the highest level of customer service to our residents, addressing their queries and complaints, and overseeing the day-to-day operations of our retirement...


  • Falkirk, Falkirk, United Kingdom Touchstone Full time

    About the RoleWe are seeking a highly skilled and compassionate Retirement Community Manager to join our team at Touchstone. As a key member of our community, you will be responsible for ensuring the highest level of customer service to our residents, addressing their queries and complaints, and overseeing the day-to-day operations of our retirement...


  • Falkirk, Falkirk, United Kingdom Touchstone Full time

    About the RoleWe are seeking a highly skilled and compassionate Community Manager to oversee the day-to-day operations of our retirement 55+ community. As a key member of our team, you will be responsible for ensuring the highest level of customer service to our residents, resolving and answering resident queries and complaints, reporting maintenance issues,...


  • Falkirk, Falkirk, United Kingdom Touchstone Full time

    About the RoleWe are seeking a highly skilled and compassionate Community Manager to oversee the day-to-day operations of our retirement 55+ community. As a key member of our team, you will be responsible for ensuring the highest level of customer service to our residents, resolving and answering resident queries and complaints, reporting maintenance issues,...


  • Falkirk, Falkirk, United Kingdom Link Housing Full time

    About the RoleAt Link Housing, we are seeking a highly skilled and motivated Housing Registration Administrator to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering a high-quality service to our customers, meeting their needs at the first point of contact.Key ResponsibilitiesAccurately process applications...


  • Falkirk, Falkirk, United Kingdom Places for People Full time

    About UsAt Places for People, we believe in hiring individuals who embody our values and are passionate about making a difference in the lives of others.Our ApproachWe take a people-centric approach to hiring, focusing on finding individuals who share our commitment to community spirit, enthusiasm, and growth.What We're Looking ForA motivated and...


  • Falkirk, Falkirk, United Kingdom Peace Recruitment Group Ltd Full time

    Job Title: Housing OfficerJob Summary:Peace Recruitment are currently working with a small housing association based near Stirling to assist with recruitment within their housing management team. They are looking for a Housing Officer for an initial 4 week temp contract.Key Responsibilities: Cover all aspects of housing management, including allocation of...


  • Falkirk, Falkirk, United Kingdom Scottish Federation of Housing Associations Full time

    Job DescriptionWe are seeking a highly skilled Senior Project Officer to join our team at Scottish Federation of Housing Associations. As a Senior Project Officer, you will be responsible for the delivery of project, programme, and contracts management services related to the investment and maintenance of Link properties.The successful candidate will have...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our ideal candidate is passionate, eager to learn, and willing to take on new challenges.What We Offer:A...


  • Falkirk, Falkirk, United Kingdom nando's Full time

    Be Part of Our Dynamic Back of House TeamWe're on the hunt for talented individuals to join our Back of House team at Nando's. As a trainee, you'll embark on a journey to master the art of cooking, from grilling chicken to managing a bustling kitchen. Our ideal candidate is passionate, eager to learn, and willing to take on new challenges.What We Offer:A...


  • Falkirk, Falkirk, United Kingdom Scottish Federation of Housing Associations Full time

    Job SummaryWe are seeking a highly motivated and experienced Energy and Sustainability Officer to join our Asset Management team. The successful candidate will be responsible for delivering a wide range of energy management and sustainability activities, including energy efficiency assessment and planning, and contributing to the development of our Net Zero...

  • Asset Data Specialist

    2 weeks ago


    Falkirk, Falkirk, United Kingdom Scottish Federation of Housing Associations Full time

    Job Title: Asset Data OfficerWe are seeking a highly motivated and experienced Asset Data Officer to join our team. As an Asset Data Officer, you will play a key role in delivering a wide range of energy management and associated analytic activity, energy efficiency assessment and planning, and sustainability activities and initiatives that support our...