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Retirement Housing Manager

1 month ago

Falkirk, Falkirk, United Kingdom Touchstone Full time
About the Role

We are seeking a highly skilled and compassionate Retirement Community Manager to join our team at Touchstone. As a key member of our community, you will be responsible for ensuring the day-to-day operations of our retirement 55+ community run smoothly and efficiently.

Key Responsibilities
  • Provide exceptional customer service to our residents, responding to their queries and concerns in a timely and professional manner.
  • Oversee the maintenance and upkeep of our community, ensuring that all issues are reported and resolved promptly.
  • Conduct regular compliance checks to ensure that our community meets the highest standards of quality and safety.
  • Work closely with our residents, staff, and stakeholders to build strong relationships and promote a sense of community.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and stakeholders.
  • Experience in a customer-facing role, with a proven track record of providing exceptional customer service.
  • Good organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer
  • A competitive salary and benefits package, including a comprehensive health and fitness membership.
  • Opportunities for professional development and growth, with access to ongoing learning and development programs.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.