Customer Success Director UKI

4 weeks ago

London, Greater London, United Kingdom Anaplan Full time
About the Role

Anaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer adoption and expansion of our planning software solutions.

Key Responsibilities
  • Manage a portfolio of Anaplan customers, ensuring their continuous success from onboarding to renewal.
  • Lead a successful first implementation of Anaplan solutions, ensuring strong adoption and expansion plans.
  • Drive new business in UKI by securing new customers and logos through effective Customer Success and Professional Services pitches.
  • Provide versatile consultancy across various business functions, leveraging Anaplan's Platform across multiple industries and use cases.
  • Lead, engage and communicate effectively with customer executives, stakeholders, and partners to ensure successful account coverage.
  • Guide customers and team members through business process, technology, and client management challenges, promoting self-sufficiency and expansion within Anaplan.
  • Identify and capitalize on opportunities for customer adoption and expansion.
  • Ensure Customer Success programmatic coverage of your portfolio of Anaplan customers by enabling and coaching your team
Requirements
  • Proven leadership and communication abilities.
  • Strong business acumen and problem-solving skills.
  • Ability to persuade, remain calm, and be resilient under pressure.
  • Innovative, methodical, and capable of active listening.
  • Proficient in managing large-scale teams across diverse geographies.
  • Experience in managing large-scale software projects and leading teams, preferably in a cloud applications management environment.
  • Background in customer services, ideally with experience in Enterprise Performance Management or Software Infrastructure Support.
  • Familiarity with Agile methodology and strong contract negotiation and client management skills.
  • Demonstrated ability to exceed metrics and improve processes.
Preferred Skills
  • A track record of success in similar roles, with extensive experience in team leadership and project management in diverse and multi-vendor environments.
  • Strong capability in scoping client engagements and managing complex issues.

Anaplan is a leading provider of cloud-based planning and performance management solutions. Our customers rely on our platform to drive business success and stay ahead of the competition. If you are a motivated and results-driven professional with a passion for customer success, we encourage you to apply for this exciting opportunity.

  • Customer Success Director UKI

    2 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based business planning and performance management solutions. We are seeking a highly skilled and experienced Customer Success Director to lead our Customer Success team in the UKI region.The ideal candidate will have a proven track record of driving customer success and growth in a similar role. They will be...

  • Customer Success Director UKI

    3 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption and expansion of Anaplan's platform in the UKI region.Your Key Responsibilities:Own and manage a portfolio of Anaplan customers,...

  • Customer Success Director UKI

    3 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption and expansion of Anaplan's platform in the UKI region.Your Key Responsibilities:Own and manage a portfolio of Anaplan customers,...

  • Customer Success Director UKI

    3 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer success and growth in the UKI region.Your Key ResponsibilitiesOwn and manage a portfolio of Anaplan customers, ensuring their continuous success from...

  • Customer Success Director UKI

    3 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer success and growth in the UKI region.Your Key ResponsibilitiesOwn and manage a portfolio of Anaplan customers, ensuring their continuous success from...

  • Customer Success Director UKI

    4 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer success and growth in the UKI region.Your Key ResponsibilitiesLead a team of Customer Success Business Partners to ensure the successful adoption and...

  • Customer Success Director UKI

    4 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Customer Success Director UKIAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer success and growth in the UKI region.Your Key ResponsibilitiesLead a team of Customer Success Business Partners to ensure the successful adoption and...

  • Customer Success Director UKI

    2 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based business planning and performance management solutions. We are seeking a highly skilled and experienced Customer Success Director to lead our Customer Success team in the UKI region.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong focus on delivering...

  • Customer Success Director UKI

    2 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based business planning software. We are seeking a highly skilled Customer Success Director to lead our Customer Success team in the UKI region.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong understanding of customer needs and expectations. They will be responsible...

  • Customer Success Director UKI

    1 month ago

    London, Greater London, United Kingdom Anaplan Full time

    About the RoleAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer adoption and expansion of our planning software solutions.Key ResponsibilitiesManage a portfolio of Anaplan customers, ensuring their continuous success from onboarding...

  • Customer Success Director UKI

    1 month ago

    London, Greater London, United Kingdom Anaplan Full time

    About the RoleAnaplan is seeking a seasoned Customer Success Director to lead our UKI Customer Success team. As a key member of our organization, you will be responsible for driving customer adoption and expansion of our planning software solutions.Key ResponsibilitiesManage a portfolio of Anaplan customers, ensuring their continuous success from onboarding...

  • Customer Success Director UKI

    2 months ago

    London, Greater London, United Kingdom Anaplan Full time

    About AnaplanAnaplan is a leading provider of cloud-based business planning and performance management solutions. Our platform enables companies to connect financial, strategic, and operational plans in real-time, providing unparalleled visibility and insights to drive business success.About the RoleWe are seeking a highly skilled and experienced Customer...

  • Customer Success Director UKI

    1 week ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based business planning and performance management solutions. As a Customer Success Director in the UKI region, you will play a critical role in driving the success of our customers and expanding our presence in the market.Key Responsibilities:Lead and manage a team of Customer Success Business Partners to ensure the...

  • Lead Customer Success for UKI

    2 months ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based planning and forecasting solutions. Our platform empowers businesses to make better decisions by connecting financial, strategic, and operational plans in real time. We are seeking a highly motivated and experienced Customer Success Director for the UKI region to lead our team of Customer Success Business...

  • Lead Customer Success for UKI

    4 weeks ago

    London, Greater London, United Kingdom Anaplan Full time

    Anaplan is a leading provider of cloud-based planning and forecasting solutions. Our platform empowers businesses to make better decisions by connecting financial, strategic, and operational plans in real time. We are seeking a highly motivated and experienced Customer Success Director for the UKI region to lead our team of Customer Success Business...

  • Field Marketing Director, UKI

    2 weeks ago

    London, Greater London, United Kingdom Splunk Inc Full time

    Marketing Director, EMEA UKIWe are seeking a seasoned marketing leader to join our EMEA UKI team as a Marketing Director. This role will be responsible for developing and executing a comprehensive marketing strategy to drive business growth and expansion in the UKI region.Key Responsibilities:Develop and execute a marketing strategy that aligns with the...

  • Field Marketing Director, UKI

    4 weeks ago

    London, Greater London, United Kingdom Splunk Inc Full time

    Job Title: Field Marketing Director, UKISplunk Inc is seeking a seasoned Field Marketing Director to lead the UKI marketing strategy and execution, driving pipeline generation and brand awareness in the region.Key Responsibilities:Develop and execute the UKI marketing strategy and plan, aligned to regional business needs.Collaborate with cross-functional...

  • Field Marketing Director, UKI

    4 weeks ago

    London, Greater London, United Kingdom Splunk Inc Full time

    Job Title: Field Marketing Director, UKISplunk Inc is seeking a seasoned Field Marketing Director to lead the UKI marketing strategy and execution, driving pipeline generation and brand awareness in the region.Key Responsibilities:Develop and execute the UKI marketing strategy and plan, aligned to regional business needs.Collaborate with cross-functional...

  • Director of Professional Services Sales UKI

    1 month ago

    London, Greater London, United Kingdom Adobe Full time

    Join Our Team as a Director of Professional Services Sales UKIAt Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.About the RoleWe're...

  • Director of Professional Services Sales UKI

    1 month ago

    London, Greater London, United Kingdom Adobe Full time

    Join Our Team as a Director of Professional Services Sales UKIAt Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.About the RoleWe're...