Complex Injury Claims Specialist

4 weeks ago

Southampton, Southampton, United Kingdom Keoghs LLP Full time
About the Role

We are seeking a highly skilled and experienced Paralegal to join our Complex Injury Team in Southampton. As a key member of our team, you will play a vital role in supporting the progression of complex injury claims from receipt of papers to resolution.

Key Responsibilities
  • Deliver high-quality file handling services to support the team in progressing claims efficiently and effectively.
  • Prepare and file court documents, diarise court orders and hearing dates, and liaise with experts and counsel regarding CVs, fees, and availability.
  • Communicate with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and draft witness summons.
  • Liaise with courts regarding hearings, applications, and consent orders, and register and update CRU notifications.
  • Maintain accurate records of expert summaries, interim payment records, and offer history within the case management system.
  • Arrange appointments for claimants to be seen by medical experts, chase for reports, and draft medical records mandates.
  • Review medical records, draft summaries, and prepare precis of photographic evidence and surveillance footage.
  • Redact documents to ensure legal privilege is maintained and GDPR breaches are avoided.
  • Field telephone calls and deal with general queries from parties involved in claims.
  • Arrange payments where required and conduct legal research to ensure compliance with SRA Standards & Regulations.
As Competency Increases
  • Prepare instructions to counsel to advise on papers, in conference, or to attend hearings.
  • Liaise with parties involved in claims to obtain evidence and draft witness statements.
  • Prepare disclosure lists of own evidence and review third-party disclosure, cross-referencing with own evidence and expert evidence.
  • Attend client meetings and take notes where client approval is given.
  • Draft non-strategic updates to clients and more complex court documents, subject to supervision.
Requirements
  • Minimum education standard of 5 GCSEs grades 5 or above or A-C with an established interest in law.
  • Experience of and understanding of the litigation process, preferably in a file handling role.
  • Good telephone and communication skills with people at all levels inside and outside the business.
  • An ability to organise and prioritise tasks using initiative.
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required.
  • An ability to maintain attention to detail when dealing with repetitive tasks.
  • Self-confidence, with good literacy and IT skills.
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.
  • Ability to work effectively within the Keoghs shared values framework.
What We Offer
  • A learning culture with employee development at the heart of the people development pathway.
  • Health Care Cash Plan - a Keoghs' sponsored healthcare scheme providing cash contributions for healthcare services.
  • WeCare - 24/7 online GP, mental health support, and virtual wellbeing services.
  • Annual Leave - 25 days plus 8 bank holidays (opportunity to buy & sell 3 days), increasing to 26 days after 5 years' service and 27 days after 10 years' service.
  • Death In Service - after 1 year's service.
  • Pension Contribution - provided as a contributory scheme with a Company contribution of 3% and employee contribution of 5% as standard.
  • Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, and Gym Flex.
Our Values

We are connected, dynamic, innovative, and succeed together. Our culture is focused on making Keoghs sustainable and successful for our people and clients.

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