Complex Injury Claims Specialist

3 weeks ago


Southampton, Southampton, United Kingdom Keoghs LLP Full time

{"Key Responsibilities": "As a Complex Injury Paralegal, you will be responsible for supporting the Complex Injury Team in Southampton. Your duties will include preparing court documents, filing and serving court documents, and diarising of court orders and hearing dates. You will also be responsible for liaising with experts and counsel regarding CVs, fees, and availability for conferences, JSMs, and hearings. Additionally, you will be required to liaise with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and drafting of witness summons. You will also be responsible for registering and updating CRU, notifying CRU of settlement, and maintaining experts summary, interim payment records, and offer history within the case management system. Furthermore, you will be responsible for arranging appointments for claimants to be seen by medical experts, chasing for reports, drafting medical records mandates, applying for records and police accident reports, and reviewing medical records and drafting summaries of those reviews using the records review spreadsheet. You will also be responsible for reviewing photographic evidence and surveillance footage and preparing a precis of the evidence, redacting documents to ensure legal privilege maintained and/or no GDPR breaches, and fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts, and witnesses. You will also be responsible for arranging payments where required and conducting legal research. As competency in role increases, tasks will also include preparing instructions to counsel to advise on papers, in conference or to attend hearings, liaising with parties involved in claims including the insured and witnesses to obtain evidence and draft witness statements, preparing disclosure lists of own evidence and reviewing third party disclosure, cross referencing with own evidence and expert evidence, identifying basic anomalies and inconsistencies, attending client meetings and note taking where client approval given, and drafting non-strategic updates to clients and more complex court documents, subject to supervision.", "Requirements": "We are seeking a highly organized and detail-oriented individual with a minimum of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment. You will have experience of and understanding of the litigation process, preferably in a file handling role. You will have good telephone and communication skills with people at all levels inside and outside the business, an ability to organize and prioritize tasks using initiative, calm under pressure with the ability to re-prioritize and delegate effectively when required, an ability to maintain attention to detail when dealing with repetitive tasks, self-confidence, with good literacy and IT skills, and good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.", "What We Offer": "We offer a learning culture with employee development at the heart of the people development pathway, a healthcare cash plan, WeCare, annual leave, death in service, pension contribution, cycle to work scheme, tech scheme, season ticket loan, and gym flex. Our culture is focused on making Keoghs sustainable and successful for our people and clients, with our four values at the heart of everything we do: We are connected, We are Dynamic, We are Innovative, and We succeed together.", "Location": "Southampton Office"}



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