Emergency Care Assessment Specialist

4 weeks ago

Grimsby, North East Lincolnshire, United Kingdom Care Plus Group Full time

Position Overview

The Emergency Care Team operates around the clock, serving as the initial point of contact and assessment service. This includes both telephonic and in-person evaluations of patients and their families, leading to informed decision-making and care planning. The team collaborates closely with various professionals, including General Practitioners, Community Nurses, Mental Health Services, Social Care, End of Life Care Services, Paramedics, and other external entities.

The Assessment Specialists, as integral members of the Emergency Care Team, comprise a vibrant group of Nurses and Paramedics with diverse expertise and backgrounds, addressing the urgent needs of patients in the region.

Key Responsibilities

As an Emergency Care Assessment Specialist, you will:

  • Engage in a variety of shifts, including evenings, weekends, and public holidays.
  • Receive a competitive salary range of £28,184 - £32,676 pro rata per annum.
  • Contribute to a supportive and collaborative team environment, delivering a Clinical Assessment Service to the community.
  • Participate in the ongoing development of the service, which has expanded significantly in both capacity and scope over recent years.
  • Play a crucial role in community healthcare support and hospital avoidance strategies.
  • Provide a direct access point for both professionals and the public, ensuring a comprehensive understanding of available services and socio-economic factors.
  • Utilize established protocols and policies, along with effective communication skills, to assist in planning individualized patient care.
  • Conduct clinical assessments ranging from minor ailments to critical emergencies, coordinating safe and appropriate responses, including ambulance and GP interventions when necessary.

This role presents an exciting opportunity to join a diverse and dynamic team dedicated to providing urgent care assessments for patients in the community.

About Care Plus Group

Care Plus Group is an employee-owned Social Enterprise, established to deliver community health and social care services. With a workforce exceeding 800 individuals, we pride ourselves on fostering a positive organizational culture centered on valuing, trusting, and engaging our staff. Our commitment to high-quality, innovative services is reflected in our consistently high customer satisfaction ratings. We have received national recognition for our services, including prestigious awards.

We offer excellent employment terms, including optional participation in a contributory pension scheme, access to the NHS pension scheme, and a comprehensive induction program. Our commitment to professional development is evident through a wide range of continuing professional development opportunities. We are an equal opportunities employer, dedicated to safeguarding vulnerable individuals and promoting a family-friendly and flexible working environment.

Experience and Qualifications

Essential:

  • Experience in multi-agency collaboration.
  • A minimum of one year of post-registration experience with evidence of skill consolidation.
  • 1st Level General Registered Nurse (Adult) or HCPC Registered Paramedic with current UK registration.

Desirable:

  • Experience in Primary, Community, or Emergency Care settings.

Knowledge and Skills

Essential:

  • Ability to plan, deliver, and evaluate care programs.
  • Capability to assess both health and social care needs of patients.
  • Effective communication skills to engage sensitively with individuals who may be distressed or possess varying communication abilities.
  • Proficiency in teamwork and collaboration.
  • Accurate record-keeping skills.
  • Ability to perform under pressure, demonstrating patience, tact, and diplomacy.

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