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Administrative Support Specialist

2 months ago

Harlow, Essex, United Kingdom Operations Resources Full time

Job Summary: We are seeking a highly organized and communicative Administrative Support Specialist to join our Operations Resources team.

About the Role: As an Administrative Support Specialist, you will be the first point of contact for our business, responding to client and customer queries, keeping them informed, and scheduling works.

Key Responsibilities:

  • Raise client works orders and maintain accurate records
  • Keep service systems and in-house records up to date
  • Raise works orders correctly and perform other day-to-day administrative tasks
  • Provide excellent verbal and written communication skills
  • Have a good understanding of Outlook, Word, Excel, and database management

Requirements:

  • Experience working in a similar role, such as a Call/Contact Centre environment
  • Good understanding of business operations and administrative procedures
  • Ability to work in a team environment and communicate effectively
  • Valid right to work in the UK and DBS clearance
  • Ability to commute to the Harlow area within a reasonable time frame

What We Offer:

  • A competitive salary range of £25,000 - £25,500
  • A Saturday morning work rota every 1 in 4 weeks
  • A dynamic and supportive work environment