Operations Director
7 days ago
Operations Director - Business Growth Specialist
Wilson Brook Consulting is seeking an experienced Operations Director to lead the growth and development of our specialist equipment hire business. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.
Key Responsibilities:
- Develop and implement business growth strategies to increase revenue and market share
- Lead and manage a team of operations staff to ensure efficient and effective delivery of services
- Collaborate with the sales and marketing team to identify new business opportunities and develop targeted marketing campaigns
- Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement
- Build and maintain strong relationships with customers, suppliers, and partners to ensure excellent customer service and support
- Stay up-to-date with industry trends and developments to ensure the business remains competitive and innovative
Requirements:
- Proven track record of business growth and development in a similar industry
- Strong leadership and management skills, with experience of leading and managing teams
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and partners
- Ability to analyze data and make informed business decisions
- Strong problem-solving and analytical skills, with the ability to think creatively and develop innovative solutions
- Knowledge of industrial process industries and/or water utilities is an advantage
What We Offer:
- A competitive salary and bonus structure
- A comprehensive benefits package, including health insurance and pension scheme
- The opportunity to work with a dynamic and growing business, with a strong focus on innovation and customer service
- A collaborative and supportive team environment, with opportunities for professional development and growth
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