Customer Service Representative

5 days ago


Clerkenwell, United Kingdom Get-Recruited (UK) Ltd Full time

Job Opportunity:

We are seeking a highly skilled Customer Service Advisor to join our team at Get-Recruited (UK) Ltd. This is a fantastic opportunity to work with a reputable business that offers great career prospects and long-term development.

The Role:

  • Manage the customer journey from start to end, ensuring a seamless experience.
  • Assist with daily administrative tasks and oversee the entire order process for B2B clients.
  • Set up and manage client accounts, maintaining business relationships and regular contact.
  • Conduct client onboarding calls via video conferencing, welcome new clients, and represent the company.
  • Be the primary point of contact for clients, assisting with inquiries and presenting presentations to customers.

Requirements:

  • High-level administrative and sales experience.
  • Proven experience in customer-focused roles, such as Sales Advisor, Sales Support, Sales Representative, Customer Service, or Sales and Customer Service Administrator.
  • Strong Microsoft skills and experience with CRM/CMS systems.
  • Confidence in conducting client video calls.
  • Excellent organizational skills and experience in order processing and basic invoicing.
  • Bonus: ability to speak a European language.


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