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Interim Customer Services Representative

2 months ago

Clerkenwell, United Kingdom The Oyster Partnership Full time

Job Title: Interim Customer Services Advisor

About the Role:

The Oyster Partnership is seeking a skilled and experienced Temporary Customer Services Advisor to join our team on a two-month contract with a likely extension. As the first point of contact for residents, you will be responsible for running the reception area and dealing with tenant inquiries face-to-face.

Key Responsibilities:

  • Provide exceptional customer service to residents and stakeholders
  • Manage the reception area and ensure a smooth flow of operations
  • Respond to tenant inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve organizational goals

Requirements:

  • Previous experience in a customer-facing role, preferably in a housing or property management setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills

What We Offer:

The Oyster Partnership is a dynamic and supportive organization that values its employees. As a Temporary Customer Services Advisor, you will have the opportunity to work with a talented team and develop your skills and expertise in a challenging and rewarding role.