Customer Service Coordinator

2 days ago


Cullompton, Devon, United Kingdom Gregory Full time
Customer Service Administrator Job Description

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth running of our operations.

Key Responsibilities:
  • Coordinate daily service reports and conference calls with customers, utilizing internal and external IT systems.
  • Process customer invoices and input data into various systems.
  • Manage customer relationships and administrative duties, including responding to queries via email, phone, and face-to-face interactions.
  • Produce KPIs and daily statistics to inform business decisions.
  • Investigate and resolve stock issues to maintain customer satisfaction.
  • Liaise with the vehicle maintenance team to plan vehicle servicing and defect repairs.
Requirements:
  • Previous experience in a similar role is advantageous but not necessary.
  • Excellent communication skills, both written and verbal.
  • Strong organizational skills and ability to prioritize workload.
  • Attention to detail and ability to work accurately under pressure.
  • Ability to work as part of a team and on own initiative.
  • Proficiency in MS packages, including Word, Excel, PowerPoint, and Outlook.
What We Offer:
  • A competitive salary between £24,000pa to £26,000pa, depending on experience.
  • A Monday-to-Friday schedule, with hours from 06:00hrs to 15:00hrs.
  • A range of benefits, including additional holiday purchasing, retail discounts, and wellbeing support.
  • Opportunities for career development within an expanding business.
  • Excellent holiday allowance and company benefits.


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorGregory Distribution is seeking a highly skilled and organized Customer Service Administrator to join our team. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation.Key Responsibilities:Coordinating daily service reports and...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorGregory Distribution is seeking a highly skilled and organized Customer Service Administrator to join our team. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation.Key Responsibilities:Coordinating daily service reports and...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth running of our operations.Key Responsibilities:Provide exceptional...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily service reports, conference calls with...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily service reports, conference calls with...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth running of our operations.Key Responsibilities:Provide exceptional...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service Administrator Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation as a whole.Key...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service Administrator Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation as a whole.Key...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly skilled and organized Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation.Key ResponsibilitiesWork closely with customers...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly skilled and organized Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation.Key ResponsibilitiesWork closely with customers...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily service reports, conference calls with...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service Administrator Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily service reports, conference calls with...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorAt Gregory Distribution, we are seeking a highly skilled Customer Service Administrator to join our team in Cullompton. As the primary point of contact for our Pallet Networks site, you will play a crucial role in ensuring the smooth operation of our daily services.Key Responsibilities:Develop and maintain strong relationships...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorAt Gregory Distribution, we are seeking a highly skilled Customer Service Administrator to join our team in Cullompton. As the primary point of contact for our Pallet Networks site, you will play a crucial role in ensuring the smooth operation of our daily services.Key Responsibilities:Develop and maintain strong relationships...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorAt Gregory Distribution, we are seeking a highly skilled Customer Service Administrator to join our team in Cullompton. As the primary point of contact for our Pallet Networks site, you will play a crucial role in ensuring the smooth operation of our daily services.Key Responsibilities:Develop and maintain strong relationships...


  • Cullompton, Devon, United Kingdom Gregory Full time

    Customer Service AdministratorAt Gregory Distribution, we are seeking a highly skilled Customer Service Administrator to join our team in Cullompton. As the primary point of contact for our Pallet Networks site, you will play a crucial role in ensuring the smooth operation of our daily services.Key Responsibilities:Develop and maintain strong relationships...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation as a whole.Key ResponsibilitiesCoordinating...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation as a whole.Key ResponsibilitiesCoordinating...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly organized and communicative Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily services.Key ResponsibilitiesCoordinate...


  • Cullompton, Devon, United Kingdom Gregory Distribution Full time

    Customer Service AdministratorAbout the RoleWe are seeking a highly organized and communicative Customer Service Administrator to join our team at Gregory Distribution. As the primary point of contact for our Pallet Networks site in Cullompton, you will play a crucial role in ensuring the smooth operation of our daily services.Key ResponsibilitiesCoordinate...