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Customer Service Coordinator

2 months ago


Cullompton, Devon, United Kingdom Gregory Full time
Customer Service Administrator

Gregory Distribution is seeking a highly skilled and organized Customer Service Administrator to join our team. As the primary point of contact for our Pallet Networks site in Cullompton, you will be responsible for ensuring the smooth running of the operation.

Key Responsibilities:
  • Coordinating daily service reports and conference calls with customers
  • Processing customer invoices and inputting data on various systems
  • Managing customer relationships and administrative duties
  • Producing KPIs and daily statistics
  • Investigating and resolving stock issues
  • Liaising with the vehicle maintenance team
Requirements:
  • Previous experience in a similar role is advantageous
  • Excellent communication and organizational skills
  • Ability to work under pressure and meet deadlines
  • Proficiency in MS packages, including Word, Excel, PowerPoint, and Outlook
What We Offer:
  • Competitive salary between £24,000pa to £26,000pa
  • Monday to Friday, 06:00hrs - 15:00hrs working hours
  • Additional holiday purchasing scheme
  • Retail discounts with Hapi
  • Opportunity to develop your career within an expanding business

At Gregory Distribution, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.