Customer Service Representative

3 weeks ago


Cullompton, Devon, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge and be able to answer customer questions confidently.
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering great customer service and a commitment to providing an excellent shopping experience.
  • The ability to work collaboratively as part of a team and communicate effectively with colleagues and customers.
  • A willingness to learn and develop your skills and knowledge.
  • A flexible approach to working hours, with the ability to work a variety of shifts, including evenings and weekends.


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