Ambulance Operations Coordinator
4 days ago
About the Role
We are seeking a highly motivated and organized individual to join our team as a PTS Non-Emergency Ambulance Controller. As a key member of our logistics team, you will be responsible for scheduling patient transport requests to ambulance resources, ensuring timely and efficient delivery of care to our patients.
Key Responsibilities
- Work with our computerized scheduling system to allocate resources and prioritize patient transport requests
- Communicate effectively with patients, ambulance crews, and other stakeholders to ensure seamless service delivery
- Monitor and report on key performance indicators to ensure high-quality patient care
- Collaborate with the team to identify areas for improvement and implement process changes
About Us
Yorkshire Ambulance Service NHS Trust is a leading provider of emergency and healthcare services in the region. We are committed to delivering high-quality patient care and strive to be an employer of choice. Our team is passionate about making a difference in the lives of our patients and communities.
What We Offer
- A competitive salary and benefits package
- Opportunities for career progression and professional development
- A supportive and collaborative work environment
- Flexible working arrangements, including part-time hours and job shares
Requirements
- Experience of working in a patient/customer-focused environment
- Understanding of performance standards and customer care
- Excellent interpersonal and communication skills
- Ability to work to high standards of quality and meet deadlines
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