Branding and Innovation Manager

2 weeks ago

Nottingham, Nottingham, United Kingdom Boots Full time

**Transformative Opportunity at Boots**

We are seeking a highly skilled and experienced professional to lead our digital transformation efforts as a UX Lead. This is a unique opportunity to play a pivotal role in shaping the future of Boots' digital experience.

**About the Role**

As a UX Lead at Boots, you will be responsible for leading the UX strategy for your product area(s) and driving the digital roadmap to create a seamless and exceptional user experience. You will lead a squad of multidisciplinary UX team members through our User-Centred Design process, responsible for all UX activities from discovery to delivery.

**Key Responsibilities**

  • Lead the UX strategy for your product area(s) and drive the digital roadmap to create a seamless and exceptional user experience.
  • Lead a squad of multidisciplinary UX team members through our User-Centred Design process, responsible for all UX activities from discovery to delivery.
  • Responsible for your squad's delivery of quality UX artefacts during the agile development cycle, ensuring UX research and design balances the needs of the user, the goals of the business, technical feasibility, and accessibility compliance.
  • Take into consideration the holistic user experience and how your product area interacts with different product areas, working within our User-Centred Design (UCD) process, design system, and brand style guides.
  • Co-evolve our ways of working to create efficiencies and job satisfaction for the UX team, promote team building and communication, and provide practical leadership, coaching, and development to junior and middleweight members of the team.
  • Take on line management responsibility of between one and three direct reports.

**Requirements**

  • 5-8 years of experience in a UX role, with a supporting portfolio (or case studies) to showcase your abilities.
  • Strong UX skill set and experience, spanning the whole User-Centred Design (UCD) process, beneficial to have deeper specialism in a certain UX area (e.g. user research, product design, content design, service design, accessibility).
  • Experience with user research and UX discovery methodologies, skilled and confidently able to use research, data, and insights to understand user needs, frame the problem, and ensure designs enhance user experience and satisfaction.
  • Experience designing for accessibility compliance to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG).
  • Excellent communication skills with the ability to storytell, pitch, and influence UX rationale in a language appropriate for your audience.
  • People leadership experience providing coaching or mentoring to junior researchers or designers, beneficial to have line management experience.
  • Project management experience in developing detailed project plans, including estimates, timelines, resource allocation, and deliverables.

**What We Offer**

  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

**Equal Opportunities Employer**

We are a proud equal opportunities employer, passionate about embracing team member diversity and providing a positive and inclusive working environment for all.

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