Customer Service Representative

6 days ago

Exeter, Devon, United Kingdom Thrifty Car & Van Rental Careers Full time

About Thrifty Car & Van Rental Careers

We are a leading provider of car and van rental services, dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive the highest level of service.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Handle customer complaints and concerns in a fair and respectful manner
  • Work collaboratively with other team members to achieve customer satisfaction and resolve issues
  • Participate in ongoing training and development to improve customer service skills and knowledge

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • High school diploma or equivalent required

Working Conditions

This is an office-based role, working 40 hours per week. You will be required to work in a fast-paced environment and be able to multitask effectively.

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